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Provide a solution to enhance service quality and customers satisfaction for the jewellery business owners by using RFID technology

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RFID-based Jewellery Retail Management System (JRMS)

Hong Kong jewellery industries maintain continued growth worldwide through attention to detail, superior design, fine craftsmanship and personalized customer service. To expand business and meet customer needs, the industries requested for state-of-the-art solutions to enhance efficiency and effective. In view of this situation, PolyU develops an RFID-based Jewellery Retail Management System (JRMS) to enhance service quality and customers satisfaction for the jewellery store owners. Besides providing comprehensive inventory management, quotation and invoice management and financial management, the RFID-based JRMS also simplifies the processes of inventory tracking and items data collection by applying RFID technology. Therefore, human errors and time consumption for daily operations can be greatly reduced.

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