Latest Publications

The following are the latest publications from SHTM. Should you be interested in learning about these studies, please contact Ms Kristine Law of the Che-woo Lui Hotel and Tourism Resource Centre at hmkwan@polyu.edu.hk .

Chan, W. & Wong, K. (2007).  Estimation of incremental work time in hotel accounts department: envisaging prospective hotel real estate investment trusts in Hong Kong . Journal of Hospitality and Tourism Research, 31(3), 321-336 .  

Chathoth, P., Mak, B., Jauhari, V. & Manaktola, K. (2007).  Employees' perceptions of organizational trust and service climate: a structural model combining their effects on employee satisfaction.  Journal of Hospitality and Tourism Research, 31(3), 338-357 .  

Chathoth, P. & Olsen, M. (2007).  The effect of environment risk, corporate strategy, and capital structure on firm performance: an empirical investigation of restaurant firms.  International Journal of Hospitality Management, 26(3), 502-516 .  

Heung, V. & Chung, M. (2007).  Tipping behavior of diners in three upscale Chinese restaurants in Hong Kong .  Asia Pacific Journal of Tourism Research, 12(3), 169-180 .

Kivela, J. & Bralia, V. (2007).  Tourists' experience with service providers while on holidays in Croatia . Tourism, 55(2), 177-196 .  

Law, R. & Cheung, C (2007).  Air quality in Hong Kong : a study of the perception of international visitors.  Journal of Sustainable Tourism, 15(4), 390-401 .  

Law, R. & Chon, K. (2007).  Evaluating research performance in tourism and hospitality: the perspective of university program heads.  Tourism Management, 28, 1203-1211 .

Law, R., Lo, A. & Lau, C. (2007).  A study of cooperation levels in regional tourism promotion.  China Tourism Research, 3(2), 306-323 .  

Li, G. & Song, H. (2006).  New forecasting models.  Journal of Travel & Tourism Marketing , 21(4), 3-13.

McKercher, B. & Decosta, P. (2007).  The lingering effect of colonialism on tourist movements.  Tourism Economics, 13(3), 453-474 .

Okumus, F. & Wong, K. (2007).  A content analysis of strategic management syllabi in tourism and hospitality schools. Journal of Teaching in Travel & Tourism, 7(1), 77-97 .

Zhang , H . Q. & Alison M. (2007) . How can the s mall to m edium s ized t ravel ag ents s tay c ompetitive in China 's t ravel s ervice s ector? International Journal of Contemporary Hospitality Management , 19 (4 ) , 275-285 .