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New Issue of eNewsletter (Nov 2024) Released

The November 2024 issue of the eNewsletter has been released. Check it out now.  

27 Nov, 2024

General

(All staff) Unsolicited messages blackmail recipient with composed indecent photo

To: All Staff From: Information Technology Services Office             Date: 26 November 2024        Subject: Unsolicited Messages Blackmail Recipients with Composed Indecent Photos      Dear Colleagues,   It has come to our attention that there have been a series of unsolicited messages targeting academic staff at higher education institutions in Hong Kong. These messages often include a photo of the recipient's face and contain indecent content, urging recipients to respond via WhatsApp under the threat of consequences (e.g., wording such as "后果自負").   Please do not respond to these messages. Instead, flag them as spam.   Reported cases indicate that these unsolicited messages originate from the following domains:   @stu.fafu.edu.cn @stu.sicau.edu.cn @stu.shzu.edu.cn @xy.dlpu.edu.cn @hotmail.com   Except for hotmail.com, the other sender domains have been added to a blocked sender list to prevent further messages from reaching PolyU staff and student mailboxes on the O365 Cloud.     For further information, please contact IT HelpCentre via the following channels: ITS Hotline: 2766 5900                          ITS WhatsApp / WeChat: 6577 9669                          Check your case progress: IT Online ServiceDesk                                          Information Technology Services Office

26 Nov, 2024

Email and Collaboration Tools

Using facial identity to access Student Computer Centre

To: All Students   From: Information Technology Services Office             Date: 1 November 2024        Subject: Using facial identity to access Student Computer Centre     Dear Students   Effective from 1 November 2024, besides using a student ID card or the time-based QR code from PolyULife student mobile app, students can present their facial identity to the facial detection device at entrance turnstile to gain access to Student Computer Centre (SCC).   To use your facial identity, you need to pre-register your facial image at the facial identity registration self-service kiosk located near the SCC entrance with your student ID card.   The use of facial identity to gain access to the SCC is optional and only applicable to PolyU students with a valid student ID card.   Your facial image captured at the self-service kiosk will be converted into machine-readable strings (vectorized format) to match against the facial identity presented to the facial detection device. The captured facial identity in vectorized format will solely be used to facilitate access and will be removed from the system once the student ID card becomes invalid.   For privacy and security considerations, no facial image in direct readable formats will be kept or retained on the facial identity registration system or any entrance facial detection device.   The reliability of the facial detection device depends on ambient lighting, your facial posture as captured by the facial detection device’s camera, as well as other factors affecting detection process, say wearing a new pair of glasses, new hairstyle or wearing a face mask.   As contingency, students should bring along an alternative form of identity when coming to the SCC: your student ID card, or your personal smartphone with the PolyULife student mobile app installed to use the time-based QR code   You can cancel your previously registered facial identity or update your facial identity via the PolyU facial identity registration self-service kiosk near the SCC entrance.   Should you need further information on using facial identity to gain access to SCC, please contact IT HelpCentre (Tel: 2766 5900, WhatsApp / WeChat: 6577 9669) or reach out to us via the IT Online ServiceDesk.   Reference videos: Video clip demonstrating the use of facial identity to gain access or leave the SCC Video clip demonstrating self-registration process at the facial identity registration kiosk                                   Information Technology Services Office     

1 Nov, 2024

General

Notice_thumbnail_2024 Oct

New Issue of eNewsletter (Oct 2024) Released

The October 2024 issue of the eNewsletter has been released. Check it out now.  

30 Oct, 2024

General

Notice_thumbnail_2024 Sep

New Issue of eNewsletter (Sep 2024) Released

The eNewsletter issue September 2024 has been released. Check it out now.

26 Sep, 2024

General

(All staff) Common Application Solutions for Research Institutes/ Centres

Dear Colleagues,           We are delighted to introduce several common application solutions relevant to RC / RI which help to simplify research administration and improve researchers’ user experience:   Systems Features Highlight Common Event Management System (CEMS)   Designed to enhance administrative efficiency in organizing research conferences / seminars. Modular Architecture: Customize features to meet your specific needs. Identity Management Integration: Simplifies registration by reducing repetitive data entry. Event Promotion and Communication: Efficiently manage activities via the PolyU web platform. Abstract Management: Streamlined submission and review process for abstracts and papers. Attendance Tracking: QR code and card scanning for easy participant check-in. Data Analytics: Centralized data collection for improved insights. Email Notifications: Automated communication with participants. Photo Gallery and Document Library: Enhanced resource sharing and access. University Research Facility Management System (URFMS)   A common platform for equipment booking with features to exhibit the research facilities and enable internal and external research communities to explore research collaboration opportunities. Single User Profile: Centralized booking via personal NetID to access all facilities. Simplified Fee Collection Process: Fund commitment, and automatic bill settlement with the FO system. Flexible Fund Allocation: Researchers' control on fund allocation and quotas for team members. Equipment Access Control: Additional hardware to manage power on/off for booked equipment. Comprehensive Admin Features: Flexibility for facilities/laboratories to define products, pricing models, available schedules, and access lists. New Features: A non-billable model for equipment with no booking fee. Chemical Management System (CMS)   Management of chemical inventory and procurement processes across the University. Streamlined Approval Workflows: From chemical orders to disposal, saving time and reducing administrative overhead. Legal Compliance: Supports the University in complying with regulations for dangerous goods.   Research Safety Approval System (RSAS)   Support of the approval process for research projects involving potential safety issues in chemical, biological, and ionizing/non-ionizing radiation areas. Digitized Research Safety Review and Approval Processes: Offer researchers with clear visibility into the status of their applications. Proactive Notification System: Keeps stakeholders informed at key stages of the application workflow, improving transparency and user experience.   Research Agreement and Vetting System (RAVS)   Enhanced efficiency in managing various types of agreements  essential to collaborative research efforts. Centralized Repository: Research collaboration agreements, MoUs, and other essential research contracts, providing a comprehensive overview and improved management of these critical documents. Accelerated Turnaround Times: Concurrent vetting by multiple stakeholders to expedite the approval process, reducing delays and facilitating timely research partnerships. We encourage you to explore these common application solutions when you plan to host a research conference / seminar, or intend to offer RC/RI ‘s research facilities to other stakeholders in the PolyU research community for booking and use.    If you need further information on the above common application solutions, please contact the IT HelpCentre (Tel: 2766 5900, WhatsApp/ WeChat: 6577 9669) or reach out to us via the IT Online ServiceDesk. Information Technology Services Office

30 Aug, 2024

General

LEARN@PolyU (理學網) & MS Teams aged course material housekeeping

To: All Students   From: Information Technology Services Office             Date: 28 August 2024        Subject: LEARN@PolyU (理學網) & MS Teams aged course material housekeeping     Dear Students   To ensure compliance with the copyright law, the prevailing retention period for course materials uploaded to the LEARN@PolyU (理學網) & MS Teams platform will not be stored over 12 months.   Course content associated with Semester 1 in the 2023/24 academic year, will be removed from the LEARN@PolyU (理學網) and MS Teams platforms on or after 14 September 2024. Course materials associated with Semester 1 2023/24 will be inaccessible afterwards.   Please backup all your course contents and assignments for study purposes if deemed appropriate.   For planning purposes, the removal schedule for the LEARN@PolyU (理學網) and MS Teams 2024/25 academic year is provided here.     For further information, please contact IT HelpCentre via the following channels: ITS Hotline: 2766 5900                          ITS WhatsApp/ WeChat: 6577 9669                          Check your case progress: IT Online ServiceDesk                                          Information Technology Services Office     

28 Aug, 2024

Teaching and Learning

Notice_thumbnail_2024 Aug

New Issue of eNewsletter (Aug 2024) Released

The eNewsletter issue August 2024 has been released. Check it out now.

27 Aug, 2024

General

(All staff) PolyUWLAN Wi-Fi Security Certificate Refresh

To: Staff From: Information Technology Services Office             Date:  12 August 2024             Subject: PolyUWLAN Wi-Fi Security Certificate Refresh      Dear Colleagues     The annual Wi-Fi security certificate refresh for PolyU will take place at 6pm on Monday, 12 August 2024.   After the refresh the first time you connect to the PolyU Wi-Fi network, you will receive a prompt from the operating system of your smartphone or Windows notebook.   Please click on 'Trust' or 'Connect' to proceed with the PolyUWLAN Wi-Fi connection.   Once the new certificate has been accepted by your device's operating system, you will not be prompted with the same message again.   For iPhone users:   For Windows users:   For Android users: The behavior of Android devices can vary. The new certificate will likely be automatically accepted.   For further information or support with PolyUWLAN, please contact the IT HelpCentre through the following channels:   ITS Hotline: 2766 5900                         ITS WhatsApp/ WeChat: 6577 9669                         Check your case progress: IT Online ServiceDesk                                           Information Technology Services Office

21 Aug, 2024

Network and Wifi

Resumption of campus face-to-face teaching and discontinuation of Cloud Express II Service for Mainland-based students

To: Students From: Information Technology Services Office             Date:  21 August 2024             Subject: Resumption of campus face-to-face teaching and discontinuation of Cloud Express II Service for Mainland-based students     Dear Students,   The Cloud Express II VPN service was introduced at the height of the pandemic to facilitate remote learning and enable seamless access to online teaching and learning platforms from the Mainland.   As the full resumption of on-campus face-to-face teaching has commenced since the COVID-19 pandemic faded, the prevailing Cloud Express II service contract with the service provider will not be renewed upon its expiration.   Please note that the Cloud Express II VPN service will be discontinued effective 29 August 2024.     Thank you for your attention.   If you need further information, please contact the IT HelpCentre through the following channels:   ITS Hotline: 2766 5900                        ITS WhatsApp/ WeChat: 6577 9669                        Check your case progress: IT Online ServiceDesk                      Information Technology Services Office

21 Aug, 2024

Network and Wifi

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