Information Technology Services Office
ITS staff access only
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IT Online ServiceDesk

 

Check your request's status?

Note 1: Only users submitted requests can access to check requests' status.
Note 2: NO NEED to “Sign up” an account as the system will create account for you automatically once you have submitted the 1st request.

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User guide of IT Online ServiceDesk

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To manage users' IT requests (ITS staff only)

Note 1: To access the agent portal, please use functional NetID.
Note 2: To access the request eForm, please use staff NetID.

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