Blue Pin (HK) Limited

Blue Pin (HK) Limited is a software company based in Hong Kong that specializes in hotel automation solutions. Its mission is to revolutionize the hospitality industry by integrating technology to enhance operational efficiency, improve customer satisfaction, and increase revenue for hotels. It provides comprehensive self-check-in solutions that streamline the check-in/out process, reduce staff workload, and offer a personalized and seamless experience for guests. To tackle staff shortage which leads deterioration of guest service level, automation is urgently needed and that is the reason why GSR (Guest Services Robot) is here. GSR is an all-in-one PMS (Property Management System) optimizer empowered by automated technology. With the PMS integration platform provided by GSR, hotel guests could now expect an automated omnichannel experience. Hotels can use GSR to communicate with hotel guests using different kinds of instant messaging apps, to guide hotel guests to do mobile check-in, and to distribute digital coupons (e-shop vouchers or discount coupons) to perform upsell activities.  

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