Managing patient aggression during registration: in preparation of implementing Affordable Care Act (ACA) 1557 intake questions
Pines, R., Watson, B. M., & Giles, H. (2020). Managing patient aggression during registration: in preparation of implementing Affordable Care Act (ACA) 1557 intake questions. Qualitative Research Reports in Communication, 1. https://doi.org/DOI: 10.1080/17459435.2020.1836018
Link to publication in Taylor & Francis Online