Chen, J., Shoval, N., and Stantic, B. (2024). Tracking Tourist Mobility in the Big Data Era: Insights from Data, Theory, and Future Directions.
Tourism Geographies, 26(8), 1381-1411.
Hwang, Y.H., Cheung, S.Y., Tung, V.W.S., and Chon, K. (2024). Cross-Industry Career Mobility of Hospitality and Tourism Graduates: Motivations and Transferrable Skills.
Journal of Hospitality & Tourism Management, 61, 261-269.
Sun, L., and Chon, K. (2024). How Wearing a Hotel Uniform Impacts Service Staff Behaviours and Attitudes: A Perspective on Chinese Cultural Values.
Journal of China Tourism Research, 20(4), 878-899.
Chan, J., Chan, I.C.C., Lam, L.W., and Law, R. (2025). Riding on Uncertainty: Leveraging Human Agents and Service Robots During Service Delivery.
International Journal of Hospitality Management, 125, 104000.
Chen, J., Wu, J., Wang, D., and Stantic, B. (2025). Beyond Static Rankings: A Tourist Experience-Driven Approach to Measure Destination Competitiveness.
Tourism Management, 106, 105022.
Chen, N., Li, F.S., and Ma, J. (2025). Dual Identity and Ambivalent Sentiment of Border Residents: Predicting Border Community Support for Tourism Development.
Tourism Management, 106, 105000.
Chi, F., Wang, D., Park, S., and Dai, F. (2025). Decoding the Viewer Experience Shaped by Tourism Live Streaming: The Pathway to Commercial Success.
Journal of Travel & Tourism Marketing, 42(1), 65-84.
Chi, X., Badu-Baiden, F., Kim, S.S., Cao, J., Untaru, E.N., Jung, H., and Han, H., (2025). Investigation on Airline Passengers' Behaviours for Biometric Boarding Technology: A Combined Application of TAM, AST, and BRT.
Asia Pacific Journal of Tourism Research, 30(2), 247-264.
Chon, K., and Hao, F. (2025). Technological Evolution in Tourism: A Horizon 2050 Perspective.
Tourism Review, 80(1), 313-325.
Dong, Y., and Hon, A.H.Y. (2025). What Makes Employees Provide Quality Service? The Role of Employee Customer-Oriented Perspective Taking.
International Journal of Hospitality Management, 125, 104016.
Gedecho, E.K., and Kim, S.S. (2025). Mental Health and Well-Being in Tourism Scholarship: A Horizon 2050 Paper.
Tourism Review, 80(1), 108-120.
Gim, J., Kim, S.I., Park, S., and Kim, H. (2025). Traveling Alone, Reviewing Differently: Identifying Distinctive Hotel Evaluation Behaviours of Solo Travelers.
Journal of Travel & Tourism Marketing, 42(1), 100-117.
Han, H., Kim, S.I., Lee, J.S., and Jung, I. (2025). Understanding the Drivers of Consumers' Acceptance and Use of Service Robots in the Hotel Industry.
International Journal of Contemporary Hospitality Management, 37(2), 541-559.
Han, H., Kim, S.S., Hailu, T.B., Al-Ansi, A., Loureiro, S.M.C., and Kim, J.J. (2025). Determinants of Approach Behaviour for ChatGPT and Their Configurational Influence in the Hospitality and Tourism Sector: A Cumulative Prospect Theory.
International Journal of Contemporary Hospitality Management, 37(1), 113-139.
Hao, F., Back, K.J., and Chon, K. (2025). Age-Inclusive Hospitality and Tourism: Navigating the Metaverse Travel with Avatar.
International Journal of Contemporary Hospitality Management, 37(2), 482-501.
Hao, F., Ng, W., Aman, A.M., and Zhang, C. (2025). Technology for Sustainability: The Impact of Avatar-Led Green Training on OCBE and Green Creativity.
International Journal of Contemporary Hospitality Management, 37(1), 140-160.
Hwang, Y.H., Kim, H., Cheng, Y., and Gim, J. (2025). Colour Saturation Effect in Hotel Images: Moderating Roles of Travel Purpose and Busy Mindset.
Journal of Travel & Tourism Marketing, 42(2), 194-207.
Hwang, Y.H., Shin, M., and Kim, S.S. (2025). Unplanned Purchases of Luxury Goods and Experiences.
Journal of Hospitality & Tourism Research, 49(1), 45-56.
Kim, B., Liu, A., and Ling, E.C. (2025). Effects of Disability Employment on Guest Perceptions and Behavioural Intentions in the Hotel Sector.
International Journal of Hospitality Management, 124, 103993.
Kim, H., So, K.K.F., Shin, S., and Li, J. (2025). Artificial Intelligence in Hospitality and Tourism: Insights from Industry Practices, Research Literature, and Expert Opinions.
Journal of Hospitality & Tourism Research, 49(2), 366-385.
Li, M., Liu, W., Zhang, C.X., and Dai, Z. (2025). National Identity and Attachment Among Overseas Chinese Children: Diaspora Tourism Experiences.
Journal of Travel Research, 64(3), 632-648.
Ling, E.C., Tussyadiah, I., Liu, A., and Stienmetz, J. (2025). Perceived Intelligence of Artificially Intelligent Assistants for Travel: Scale Development and Validation.
Journal of Travel Research, 64(2), 299-321.
Liu, A.T., Williams, A.M., Liu, A., Kim, Y.R., and Lin, P.M.C. (2025). A Systematic Analysis of Diaspora Tourism: Geographical Perspectives and Superdiversity.
Journal of Hospitality & Tourism Research, 49(1), 146-159.
Mohammed, I., and Denizci Guillet, B. (2025). Heuristics and Biases in Human-Algorithm Interaction and Hotel Revenue Management Override Decision-Making.
International Journal of Contemporary Hospitality Management, 37(2), 358-379.
Shin, S., Hwang, Y.H., and Kim, T. (2025). Attributes of Satisfaction and Dissatisfaction with Online Travel Experiences in Peer-to-Peer Platforms.
International Journal of Hospitality Management, 124, 103972.
Shin, S., Kim, J., Lee, E., Yhee, Y., and Koo, C. (2025). ChatGPT for Trip Planning: The Effect of Narrowing Down Options.
Journal of Travel Research, 64(2), 247-266.
Song, H.Y., and Zhang, H. (2025). Tourism Demand Modelling and Forecasting: A Horizon 2050 Paper.
Tourism Review, 80(1), 8-27.
Tse, S.W.T., and Tung, V.W.S. (2025). Understanding Residents' Attitudes Towards Tourists Through Implicit Stereotypes.
Journal of Hospitality & Tourism Research, 49(1), 99-116.
Vongvisitsin, T.B., and Tung, V.W.S. (2025). Technology Start-Ups in Tourism and Hospitality: A Networked Social Capital Theory Perspective from Early-Stage Start-Up Founders.
Tourism Management, 106, 104996.
Vongvisitsin, T.B., Wong, A.K.F., Alegre, B.R., Manner-Baldeon, F., and Tse. P.M. (2025). The Sexual and Gender Normativities of Servicescapes: A Queer Social Identity Perspective.
Annals of Tourism Research, 111, 103898.
Wang, J., Luo, Q., and Li, M. (2025). Meaningful Body Talk: Emotional Experiences with Music-Based Group Interactions.
Tourism Management, 106, 105008.
Wang, X., Shi, X.C., Hwang, Y.H., Yan, J., and Gip, H.R. (2025). A Social Informational Processing Lens on Multi-Foci Mistreatment: Roles of Customer Orientation and Power Distance.
Journal of Hospitality & Tourism Research, 49(1), 57-71.
Wang, X., Yu, Y., Yan, J., and Pasamehmetoglu, A. (2025). Can Performance Pressure Hinder Service Recovery Performance? The Mediating Role of Shame and Individual Contingencies of Work Meaningfulness and Proactivity.
Tourism Management, 106, 104972.
Wong, A.K.F., Kim, S.S., Liu, Y.Y.J., and Baah, B.G. (2025). COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned.
Journal of Hospitality & Tourism Research, 49(1), 188-204.
Yu, J., Chiriko, A.Y., Kim, S.S., Moon, H.G., Choi, H., and Han, H. (2025). ESG Management of Hotel Brands: A Management Strategy for Benefits and Performance.
International Journal of Hospitality Management, 125, 103998.
Zhang, A., and Xiao, H.G. (2025). Psychological Well-Being in Tourism Live Streaming: A Grounded Theory.
Journal of Hospitality & Tourism Research, 49(1), 84-98.
Zheng, Y., Gao, L., and Thomas, N. (2025). Enhancing Tourism and Hospitality Organisations' ESG via Transformational Leadership and Employee Pro-Environmental Behaviour: The Effect of Organisational Culture.
International Journal of Hospitality Management, 124, 103970.
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