Dates |
Modules |
Instructors |
7-8 December |
Leadership and Managing People in the Hotel Industry |
Mr Mark Conklin
General Manager
JW Marriott Hotel Hong Kong
Mr James Lu
Executive Director
Hong Kong Hotels Association
|
9-10 December |
Revenue Management and Hotel Analytics |
Dr Basak Denizci Guillet
Associate Professor
SHTM
Mr Steve Hood
Senior Vice President of Research and Founding Director
SHARE Center STR
|
11-12 December |
Masterclass in Wine Marketing |
Professor Haiyan Song
Associate Dean and Chair Professor of Tourism
SHTM
Professor Jeannie Cho Lee, MW
Professor of Practice (Wine)
SHTM
|
14-15 December |
Online Reputation Management and Working with OTAs |
Dr Markus Schuckert
Assistant Professor
SHTM
Mr Andy Chang
Director of Digital Marketing, Asia Pacific
Hyatt Hotels Corporation
|
16-17 December |
Hotel and Resort Project Development |
Dr Russell Arthur Smith
Principal
Sitetectonix Pte Ltd
Mr Richard Hatter
General Manager
Hotel ICON
and
Adjunct Associate Professor
SHTM
|
18-19 December |
Managing Disputes and Conflicts in Workplace |
Dr Pearl Lin
Assistant Professor
SHTM
Dr John C Crotts
Professor
Department of Hospitality and Tourism Management
School of Business, College of Charleston
|