July 2019
Volume 20, Issue 3
Newsletter of School of Hotel & Tourism Management
The Hong Kong Polytechnic University
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2019 Hong Kong PolyU Winter School®
The Hong Kong PolyU Winter School® is the SHTM's flagship Executive Development Programme. Staged each year to allow senior industry executives to interact with leading educators and practitioners in the field of hospitality, the programme is co-organised by the SHTM, the Hong Kong Hotels Association and the Institute for Entrepreneurship at The Hong Kong Polytechnic University. This year, it will be held at the School's premises from 1 to 14 December 2019.

The Winter School is delivered as a series of six in-depth modules spanning two weeks. It features many leading industry professionals and SHTM academics who present a series of interactive modules.

Dates Modules Instructors
1-2 December Advanced Revenue Management: Strategy, Tools and Culture
(In collaboration with HSMAI)

Dr Basak Denizci Guillet
Associate Professor
SHTM

Dr Kelly McGuire
Author and Analytics Evangelist
MaxRevenue Consulting
Board Member
HSMAI Americas Revenue Advisory Board

4-5 December Digital Transformation in Hospitality
Dr Sangwon Park
Associate Professor
SHTM

Prof Chris Cowls
Visiting Professor
School of Hospitality and Tourism Management
University of Surrey

6-7 December Luxury Management in Hospitality
Dr Suzanne Godfrey
Independent Brand & Marketing Consultant
Lecturer and Specialist in Luxury & Luxury Hospitality

9-10 December Creating Smart Hotel Operational Concepts Through Design Thinking
Prof Thomas A Maier
Associate Professor – Hospitality Management
School of Management
University of San Francisco

Dr Harah Chon
Lecturer, MA Design
School of Design Communication
LASALLE College of the Arts

11-12 December Innovations in the Hospitality Industry
Mr Richard Hatter
General Manager
Hotel ICON
Adjunct Associate Professor
SHTM

13-14 December Managing Organisational Change and Transformation
Prof Brian King
Associate Dean and Professor
SHTM

Ms Cindy Cheng
Founder and Consultant
SoTi Consulting


Participants who successfully complete each two-day (12-hour) module receive a Certificate of Completion for Hong Kong PolyU Winter School®. Participants who complete six different modules within a three-year period receive a Certificate of Completion for Advanced Level Hong Kong PolyU Winter School®, which is issued by the SHTM.

For further enquiries, please contact Ms Flora Ng at flora.ng-ps@polyu.edu.hk.

For more information and registration, please visit: www.polyu.edu.hk/htm/edp/hkws2019.

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