The IMPACT2023 conference is being organised by the SHTM and its Hospitality and Tourism Research Centre, in collaboration with STR, and will be held at Hotel ICON in Hong Kong on 7 and 8 December 2023.
Bridging theory and practice has been a constant theme in the fields of tourism and hospitality. With its theme of "Tourism and Hospitality in the Post-Pandemic Era", IMPACT2023 will serve as a platform on which industry executives,
government officials and academics can interact to discuss trends and insights, share research findings and practices, explore creative pathways and envisage strategies with the goals of achieving sustainability, revitalisation and resilience after the pandemic. The conference aims to achieve the following objectives:
- To promote impactful research that will improve practice in the fields of tourism and hospitality, especially in the post-pandemic era,
- To build capacity in the community through enhancing awareness and interactions amongst academics, industry practitioners, government offices and administrations, NGOs and organisations, and
- To optimise the diffusion and utilisation of research through innovative and creative modes of communication.
Confirmed Featured Speakers
IMPACT2023 will be organised around, but not limited to, the following topics:
- Emerging tourist behaviour and management practices
- Post-pandemic recovery strategies
- Responsible and respectable travel
- Talent re-development in the hospitality and tourism industry
- Sustainability and resilience in hospitality and tourism development
- Digital and metaverse tourism
- Big data and data analytics in hospitality and tourism
- Product and service innovations
- Applications of AI and humanoid robotics in the hospitality industry
- Organisational learning and knowledge management in hospitality and tourism
- Crisis management in hospitality and tourism
- Changing practices in human resources management and organisational behaviour
- Capitalising on social media, live streaming and video usage in industry practice
- Collaborations on tourism in Asia and the Pacific
- Post-pandemic destination marketing and management
- Cases or best practices in hospitality and tourism
- Innovation and entrepreneurship in hospitality and tourism
- Luxury experience management
Who Should Attend
- Executives of travel and tourism organisations
- Executives of hospitality firms
- Hotel owners, developers and investors
- Hospitality and tourism industry consultants and planners
- Government officials and policymakers in tourism administration
- Academics, educators, students and graduates in the fields of hospitality and tourism management
- Researchers in hospitality and tourism
- Suppliers and vendors in the hospitality and tourism industry
- Others with an interest in the conference topics
Industry practitioners are welcomed and invited to participate in thought-provoking discussions with delegates from around the
world.
For those of you who wish to submit papers, please find the important details available here.
Key Dates
- Submission of full papers/extended abstracts: 8 September 2023
- Notification of review results: 31 October 2023
Full papers and extended abstracts should be submitted to Dr Neil Li, the Conference Paper Review Chair, at
impact2023.conf@polyu.edu.hk.
Awards
To support the SHTM's mission of nurturing research talent amongst undergraduate students of hospitality and tourism, a competition for the
best paper award will be open to undergraduate students. Selection of the award recipients will be based on reviews of or recommendations regarding their final submissions. For more details on the Undergraduate Student Research Competition, please refer to the next article.
Please direct all enquiries regarding IMPACT2023 and paper submissions and reviews to Professor Honggen Xiao, the Chair of the Call for Papers Committee, at
impact2023.conf@polyu.edu.hk.
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