October 2023
Volume 24, Issue 4
Newsletter of School of Hotel & Tourism Management
The Hong Kong Polytechnic University
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2024 Hong Kong PolyU Winter School®
The Hong Kong PolyU Winter School® is the SHTM's flagship Executive Development Programme. Designed to help the service industry nurture people and discover new opportunities, the programme is jointly organised by the SHTM and the Hong Kong Hotels Association. The 2024 programme will be held on the School's premises from 8 to 13 January.

The Winter School will offer a series of six in-depth modules spanning 6 days. The interactive modules will be presented by leading industry professionals and SHTM academics.

Dates Modules Speakers
8 January
(9:30 am – 5:00 pm)
Metaverse in Hospitality and Tourism: New Opportunities to Explore
Dr Seung Hun Shin
Assistant Professor
SHTM
9 January
(9:30 am – 5:00 pm)
Building an Outstanding Team
Dr Crystal Shi
Assistant Professor
SHTM

Mr John Alexander Girard
Area General Manager
Regal Hotels International Hong Kong
10 January
(9:30 am – 5:00 pm)
Revenue Management in a Dynamic Environment
Dr Michael Lin
Assistant Professor
SHTM
11 January
(9:30 am – 5:00 pm)
Social Media and Big Data Analytics: A Journey through Basic Concepts to Applications
Dr Emily Chen
Research Assistant Professor
SHTM
12 January
(9:30 am – 5:00 pm)
Communication and Conflict Management
Dr Pearl Lin
Associate Professor
SHTM
13 January
(9:30 am – 5:00 pm)
Creating Quality Service Experience
Dr Lisa Gao
Associate Professor
SHTM

Mr Peter Caprez
Cluster General Manager
JW Marriott Hotel Bangkok

Participants who successfully complete each one-day (6-hour) module will receive a Certificate of Completion for Hong Kong PolyU Winter School® issued by the SHTM.

For further enquiries, please contact Ms Flora Ng at flora.ng-ps@polyu.edu.hk.

For more information and registration, please visit: https://www.hkwinterschool.com.



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