As the UK faces a potential second wave of the coronavirus, care homes across the country have started to restrict visits to protect their elderly residents.
But the limits are causing heartache for relatives, some of whom have spoken of their grief at not being able to visit family members, even in the final days of their lives, with some only allowed one visitor for half an hour a fortnight.
In Norfolk, Anna Hemp and her family are mourning the loss of her grandfather Alan Sigsworth, 91, who died on Saturday from natural causes, with only one member of his family able to see him for a 30-minute period before his death, which a doctor had warned could happen within days.