A big and warm welcome to all our new students! A wide range of IT facilities and services are available to enhance your learning experience in PolyU.
To get started, watch the following videos:
- Short introductory animated video (English)
- Short introductory animated video (Putonghua)
- Introduction to PolyU IT Services video (English)*
- Introduction to PolyU IT Services video (Putonghua)*
*Access by PolyU Connect account only
You may also learn about our services through the following channels:
Navigate ITS Website & Student Handbook on IT Facilities and Services
ITS Website and the Student Handbook on IT Facilities and Services are two important tools that help you locate the IT-related information on teaching and learning, research support technology, network, communication and collaboration, cyber security and etc.
In addition, a specific page for students to highlight all the essential IT information is also available on ITS Website.
Check out Monthly e-Newsletter – ‘Get Connected’
Our monthly e-Newsletter, ‘Get Connected’, will be sent to your PolyU Connect email. Read it every month to keep yourself up-to-date with the latest development of University IT facilities and services, IT tips and forthcoming IT-related events and activities, etc.
Like & Follow ITS Instagram, Facebook & YouTube
Don’t forget to like / follow us on social media channels (Instagram, Facebook and YouTube) to get the coolest news and updates on the University IT services, smart IT tips, etc.
Contact IT HelpCentre if You Need Help
Encounter difficulties when using the University IT services? Our IT HelpCentre is always here to help. You may contact us via the following channels:
- Call our Hotline at 2766 5900
- Text us via WhatsApp/ WeChat at 6577 9669
- Submit your help request via the IT Online ServiceDesk (https://www.polyu.edu.hk/itservicedesk)
- Visit our HelpCentre directly at Room M201 of Li Ka Shing Tower (Block M)
