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IT workshops for students and instructors

We are excited to offer a series of workshops for students and instructors.

Using facial identity to access campus main entrance

Effective from 1 January 2025, besides using a student/staff ID card or the time-based QR code from the PolyULife Student Mobile App or the PolyU Staff Mobile App, students/staff can present their faces to the facial detection device at the entrances of Block L , P, A and D for campus access.

Classrooms AV IT facilities enhancement to support active learning

ITS is enhancing AV IT facilities in selected classrooms at the PolyU campus to support active learning.

Upgrade to Windows 11

Windows 10 will reach the end of support on 14 October 2025. After this date, neither further updates nor security patches will be available, which may make the system vulnerable to security risks. It is recommended to upgrade to Windows 11 as soon as possible.

From Class Collaborate to Zoom: Ensuring a smooth transition for instructors

Blackboard has sold the Collaborate product and related product support will end in June 2025. The 2024-25 Semester 2 will be the last semester using Class Collaborate (formerly Blackboard Collaborate) services.

Access recorded sessions of IT training workshops for students

As part of our ongoing commitment to support students’ learning journey, recorded sessions from our recently completed IT training workshops for students are now available. If you missed any of the live sessions, don’t worry—you can still catch up at your convenience.

Use WeChat account login to register for PolyU Conferences and Events

Effective 1 December 2024, external guests who wish to register for the PolyU Research Conferences /Events via the Common Event Management System (CEMS) can use their WeChat accounts, in addition to Microsoft, Google or Apple ID, to log in and register.

PolyU API management services to Large Language Models for research developers

We’re thrilled to announce the launch of our PolyU API managements services on 1 December 2024 for research developers in academic departments.

PolyU VPN Client Program Update

To enhance the performance and security of the VPN service, an important version update of the GlobalProtect client program is required. This update is scheduled to begin on 5 December 2024.

IT security policy for in-house or outsourced custom-built web applications

As we continue to develop and deploy custom-built applications that serve our university community, it is crucial that we prioritize the security of our information assets, particularly those applications that handle personally identifiable information (PII).