Smart tips for switching phone using Microsoft Authentication app

Are you planning to change smartphone? If you are using the Microsoft Authentication App on your old device, don’t it throw away/ trade in your old device yet as it is needed to transfer Multi-factor Authentication (MFA) service to the new smartphone.

The ‘Microsoft Authenticator’ app on your mobile phone is required when you want to activate it again after changing a new device. In case your old device has been disposed / lost before MFA is activated on a new device, please report to IT HelpCentre for reset of the MFA service.