Service Description
The Student Computer Centre (SCC) is located on the 4th floor of the Li Ka Shing Tower where over 200 PCs are accommodated for student and staff use. Apart from the computer labs, there are informal learning spaces for project discussion and group work and a relaxation area for users to take rest and relax. No prior booking arrangement is necessary in SCC. All users are requested to observe the Rules for Student Computer Centre Users (see the rules via the link below).
Computers & Software
Students are welcome to leverage the prevailing software installed in SCC for their study. For details of the computer hardware and software configuration in the Student Computer Centre, please refer to the list via the link below.
TLIT Lab
Teaching and Learning Information Technology (TLIT) lab, located at M401, provides workstations with graphics card installed to run multimedia applications. Software such as Unreal Engine for Augmented Reality (AR) / Virtual Reality (VR), gamification, level design and development; Renderforest for animation, DaVinci Resolve for video editing and Unity for game development are available for use in TLIT lab and/or via remote access.
Virtual Access Computer Centre
Software applications in SCC and TLIT lab are also made available through Virtual Student Computer Centre (vSCC) for students to remote access from home machine browser with their NetID and NetPassword.
Classroom Booking for Teaching
A number of designated PC rooms on the 4th floor of the SCC is available for class booking by departments via the Room Enquiry and Booking System on a first-come-first-served basis. Please contact your Departmental Timetabling Officer for booking arrangements.
Printing & Scanning
Printing and scanning services are provided in the SCC and octopus card is adopted for charging. A wireless printing service “SCC Mobile Print” via mobile application “Print Utility” has also been introduced. Users can easily print files from their mobile device or cloud storage at the SCC's printer such as Microsoft OneDrive for Business, Adobe Reader, Google Drive, Google Docs, iCloud Files and Dropbox, etc. For details, please refer to the SCC mobile print user guides.
Eligible service requestor
Access to the service
Student Computer Centre (SCC)
- Location: 4/F, Li Ka Shing Tower (Block M)
- General support numbers and hours: Click here
Virtual Student Computer Centre (vSCC)
- Login vSCC
Bad Weather Arrangement for SCC
- Rainstorms: Issuing of Black Signal
SCC (Student Computer Centre) will OPEN to ensure safe shelter for SCC users during rainstorms, until the CFSO inform otherwise - Typhoons: Issuing of No.8 Signal
SCC will CLOSE once it is announced that the No. 8 signal is likely to be issued within two hours - Rainstorms and Typhoons: Lowering of Black and No.8 Signals
[On or Before 20:30] - SCC opens 2 hours, earlier if possible, after the cancellation of the warning.
[On or After 20:31] - SCC remains closed.
Training & Resources
Policies
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
