Reconfiguring human resources for cross-border e- business model innovation: The intervening role of ambidexterity in knowledge sources
Research Seminar Series
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Date
14 Feb 2025
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Organiser
Department of Industrial and Systems Engineering, PolyU
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Time
18:00 - 19:30
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Venue
Online via ZOOM
Speaker
Prof. Sanjay Singh
Remarks
Meeting link will be sent to successful registrants
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Summary
The accelerated digitalization, coupled with the critical challenges caused by the pandemic, has fundamentally transformed international business landscapes, resulting in a new organizational form of cross-border e-commerce enterprises. Given that human resources (HR) are the primary carriers of knowledge resources for organizations, how cross-border e-commerce enterprises reconfigure HR and corresponding social relationships to a more flexible, agile mode for realizing business model innovation in such circumstances has become an essential yet under-investigated issue. In response, this research aims to delve into how the interactions of intellectual capital-enhancing HR reconfigurations and knowledge base affect business model innovation from an integrative lens of strategic HR management and knowledge-based view. We used quantitative methods to examine our hypotheses based on the data collected from Chinese cross-border e-commerce enterprises. Results show a positive/inversed U- shaped/U-shaped relationship between human/social/organizational capital-enhancing HR reconfigurations and business model innovation, respectively, and the moderating role of the ambidextrous knowledge base. Theoretically, this study provides a comprehensive understanding of how different HR reconfigurations act as knowledge-based competitive advantages for firms to fulfill business model innovation. Practically, the study offers valuable implications for practitioners and policymakers to cope with emerging challenges in operating the unorthodox, ever-changing organizational forms of cross-border e-commerce enterprises in a turbulent time.
Keynote Speaker
Prof. Sanjay Singh
Professor
School of Business, University of Dundee, Dundee, United Kingdom
Sanjay is Chair Professor of Human Resource Management at the University of Dundee School of Business, Dundee, United Kingdom (UK). His research interests include International & Strategic HRM, Future of Work, Knowledge & Innovation Management, and Sustainability & Ethics. His research addresses the critical question of "how does firm leverage human talent to manage knowledge & innovation for sustainable performance” to how does firm leverage human talent to manage knowledge & innovation for sustainable performance to advance theory and practice to attain the United Nations Sustainable Development Goals (UNSDGs) 3, 9, 12 & 16. Sanjay’s research is making impact as evidenced through Google Scholar Citations of 15000 approximately with 49 h-index and 80 i-index. He has published in how does firm leverage human talent to manage knowledge & innovation for sustainable performance. He serves as how does firm leverage human talent to manage knowledge & innovation for sustainable performance – Google Scholar Citation. He also serves as how does firm leverage human talent to manage knowledge & innovation for sustainable performance – Google Scholar Citation, how does firm leverage human talent to manage knowledge & innovation for sustainable performance - Google Scholar Citation, and how does firm leverage human talent to manage knowledge & innovation for sustainable performance – Google Scholar Citation. Sanjay is elected Vice President of Asia Academy of Management (2024-2026), Hong Kong. He has served as Program Chair of Professional Development Workshop (PDW) of Asia Academy of Management division in Academy of Management (AOM), 2019. He has served as Member, Awards Committee, Organizational Behavior Division, Academy of Management Annual Conference, USA (FY 2023 & 2024), Highly Cited Researcher – Clarivate, Web of Science, 2023 and 2024; Top-cited 2% of scientists in Elsevier author databases of standardized citation indicators (FY 2021, 2022, 2023, & 2024); Best Paper Nomination, HR Division, Academy of Management Annual Conference 2022, Seattle, USA; Best Full Paper Award, British Academy of Management 2023 Conference, Distinguished Researcher Award 2020, Abu Dhabi University, Abu Dhabi, UAE; Highly Commended Paper Literati Awards for Excellence, Emerald Publishing, 2020; Research Fellow Award 2018, Abu Dhabi University, Abu Dhabi, UAE; and Outstanding Paper Literati Awards for Excellence 2017, Emerald Publishing Limited to name a few.
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