Consultancy

BAKE's consultancy projects span all stages of the enterprise’s KM Journey. Through these high level consultancy services, BAKE has helped various sectors ranging from public utilities, aviation, government, manufacturing, social work, printing and publishing, healthcare and more to kick-start and fine tune their KM journey yielding productivity enhancements, cost savings, innovations, as well as enhanced trust for knowledge sharing. 

1. Strategy formulation
One of the very first tasks in embarking on a KM journey is to define a strategy.

2. KM Framework evaluation
Creating a KM strategy is not a one-off event. A strategy needs to be re-calibrated from time to time taking into consideration of new developments and change in internal and external factors. Impact assessments and gap analysis need to be conducted.

3. Knowladge System Evaluation and Assessment
Technology plays a key role in many KM processes and stages of a KM journey. After formulation of a KM strategy, many organisations proceed to adopt some kind of technologies to support and enhance their collaborations and knowledge sharing efforts.

4. Information Classification and Knowladge Navigation
When it comes to locating stored knowledge, knowledge workers adopt two common ways - search and navigation. In fact, searching and organising knowledge are intrinsically related. Taxonomy development and maintenance is an area in KM that is dedicated to the organisation and navigation of codified assets. Several departments have identified the need to create and maintain taxonomies.

Types of KM projects 

People & process-oriented KM initiatives

• Cultural and Readiness Assessment
• Formulation of a KM Strategy, Framework & Strategic Planning
• Knowledge Audit & Knowledge Management Audit
• Change Management
• KM Assessment including the definition of metrics &
• eporting of Intellectual Capital (IC)
• Community of Practices / Special Interest Groups (SIG)

 Technology-oriented KM deployments

• Search Engine configuration, testing & deployment
• Taxonomy development, maintenance & governance
• Collaboration System
• Enterprise Portal
• Electronic Document Management System (EDMS)
• Knowledge / Information Repositories
• Content Management System (CMS) & Applications (CMA)
• E-Learning
• Intelligent System
• Blogging / Weblogs / RSS Readers / Wikis

Our customers