Service Description
Domain names in the form of <name>.polyu.edu.hk are centrally registered through the PolyU Domain Registration Service. The DNS servers of the PolyU Domain Name Registration Service, together with other DNS servers on the Internet, facilitate the translation of domain names and their DNS record content.
Eligible Service Requestor
PolyU Staff members authorized by the Heads of Units (HoU)
Service hours and Availability
Service available hours: Office hours
Access to the Service
- Please request the service via IT HelpCentre at 2766 5900 or email to dns.admin@polyu.edu.hk
Training & Resources
N/A
Policies
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
