Service Description
Data centre colocation allows departments / research centres to collocate their IT equipment in the central data centre. With our professional IT support, departments and research centres can benefit from a shared and secure environment and management at enterprise level and at lower costs.
For details, please contact our IT HelpCentre.
Eligible service requestor
Access to the service
- Please request the service via ITS HelpCentre at 27665900
Training & resources
Policies
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days