Service Description
Domain Name Registration Service is to facilitate the registration of domain name for publicly accessible IT resources.
There are 2 types of domain names in the university:
- Top level domain is reserved for University-wide IT services (e.g. www.polyu.edu.hk)
(<hostname>.polyu.edu.hk)
- Second level domain are used by departmental projects/service
(<hostname>.<dept>.polyu.edu.hk or <hostname>-<dept>.polyu.edu.hk)
Hostnames must fulfil the following requirements:
- Not trademarked or copyrighted terms
- Not be profane, obscene and inappropriate to the reputation of PolyU, and
- Not be ambiguous or conflict with other services
Eligible service requestor
Departmental CLO
Service hours and availability
Service available hours: Office hours
Access to the service
- Please request the service via IT HelpCentre at 27665900 or email to dns.admin@polyu.edu.hk
Training & resources
N/A
Policies
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
