Service Description
To better equip our staff, students and researchers with the IT skills in using research-related software, workshop and webinars on programming skills and software tools are regularly arranged in support of research activities. Details of training will be announced from time to time. Resources are available online for revisit if you cannot attend the class on a particular date.
Eligible service requestor
N/A
Access to the service
Training and resources
Policies
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
