Service Description
PolyULife is a native mobile app, which facilitates students the access of essential information for study such as personal class and exam timetable, payment due date, study information and push notifications to support students’ studies at PolyU.
Students can find a list of useful online resources to various student-related applications in this mobile app including classroom booking enquiry, eStudent, Library, PolyU Online Student Services (POSS), Scholarship, Job Board and etc.
Eligible Service Requestor
Students
Key Features
๐ Personal Class and Exam Timetables
Stay organized and informed with our detailed timetables and class information.
๐ฒ Payment due date and history
Payment records detailing all outstanding payments, if any, including tuition fees.
โช Room
Check the availability of general teaching rooms through our user-friendly interface by switching between rooms and dates.
๐ Campus Map
Navigate the campus with ease, now enhanced with information about campus facilities.
๐ฌ Push Notification
Receive reminders for library due dates, payment deadlines, and more.
Latest Update
Version 2.2.1 provides Biometric Authentication and Campus Access QR Code.
Biometric Authentication (Registration)
Step 1: Click ’Log on’ and then click ‘Enable Face ID now’, or ‘Enable Touch ID now’, or ‘Enable Biometrics ID now’.
Step 2: Enter your NetID and NetPassword, then click the ’Sign In’ button.
Step 3: For iOS only, click ‘OK’ when the following pop-up prompts appear.
Access to the Service
[Download the mobile application ‘PolyU Student Mobile App - PolyULife']
Training & Resources
- [Contact IT HelpCentre for enquiry/ support]
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
