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Service Description

A website helps to promote the corporate’s branding and image and timely disseminate the latest information to targeted audiences. Our website creation service provides a wide range of IT advice and support to user departments, including:

  • website creation advice for department website project
  • Enterprise Web Content Management System (EWCMS) for standardization of departmental website with templates and components aligned with the university's branding and image

 

Eligible service requestor

Staff

 

Access to the service

  • Please request the service via IT HelpCentre at 2766 5900.

 

Training & resources

Service Level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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