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Using facial identity to access Student Computer Centre

Effective from 1 November 2024, besides using a staff or student ID card or the time-based QR code from the PolyU staff mobile app/ PolyULife student mobile app, staff or students can present their facial identity to the facial detection device at entrance turnstile to gain access to Student Computer Centre (SCC).

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To use your facial identity, you need to pre-register your facial image at the facial identity registration self-service kiosk located near the SCC entrance with your staff or student ID card.

The use of facial identity to gain access to the SCC is optional and only applicable to PolyU staff and students with a valid staff or student ID card.

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Your facial image captured at the self-service kiosk will be converted into machine-readable strings (vectorized format) to match against the facial identity presented to the facial detection device. The captured facial identity in vectorized format will solely be used to facilitate access and will be removed from the system once the staff or student ID card becomes invalid.

For privacy and security considerations, no facial image in direct readable formats will be kept or retained on the facial identity registration system or any entrance facial detection device.

The reliability of the facial detection device depends on ambient lighting, your facial posture as captured by the facial detection device’s camera, as well as other factors affecting detection process, say wearing a new pair of glasses, new hairstyle or wearing a face mask.

As contingency, staff or students should bring along an alternative form of identity when coming to the SCC:

i) your staff / student ID card, or
ii) your personal smartphone with the PolyU staff mobile app or PolyULife student mobile app installed to use the time-based QR code

You can cancel your previously registered facial identity or update your facial identity via the PolyU facial identity registration self-service kiosk near the SCC entrance.

Should you need further information on using facial identity to gain access to the SCC, please contact the IT HelpCentre (Tel: 2766 5900, WhatsApp / WeChat: 6577 9669) or reach out to us via the IT Online ServiceDesk.

 

Reference videos:

For students:

 

For staff:

 

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