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IT Online ServiceDesk: Keep track of every case you report to us

The new ‘IT Online ServiceDesk’ platform for logging and tracking IT-related support requests will be launched to replace the existing HelpCentre Online Tracking Service (HOTS) in June 2021.

Departmental Computer Liaison Officer briefing

During 14 May 2021 meeting, CLOs from academic and non-academic units (NAUs) attended online briefing hosted by ITS covering the following topics:

IT security online training course – New modules available for staff and students

New modules of the IT Security Online Training Course for staff and students are now available on LEARN@PolyU. The new modules will cover security tips on using emails and devices of Internet of things (IoT).

Preparing term assignment and online examination

Student Computer Centre (SCC) has completed refurbishment with improved seating layout for informal learning. Students who need a quiet space for exam revision are welcome to leverage the SCC space during opening hours...

Strengthen remote access security - Multifactor Authentication

The ‘Microsoft Authenticator’ app has been adopted to provide one-time access token when remote access to PolyU’s internal network for share folders and applications via Global Protect VPN service, staff can download 'Microsoft Authenticator' app via the links below...

Available tools to facilitate online survey / voting / e-Form approval via self-service

A number of self-serve tools are available for staff members of Faculties / Departments to streamline the process associated with collection of data via online survey / opinion polling exercise...

Webinar for researchers: Use Python for data analysis, acquisition and storage

Python training workshop will be held in May 2021.This workshop, consists of five online sessions, aims at helping participants to build a solid foundation in Python programming. Application...

ABC skills - Microsoft Summer Semester

In order to help students validate their ABC skills (Artificial Intelligence, Big Data & Cloud) and prepare for a career, Microsoft is launching a ‘Microsoft Summer Semester’ campaign. The campaign aims to...

TLIT workshop: How to develop your first game using Unreal Engine

Students who interest in mastering skills on game development for final year projects or research should not miss the upcoming TLIT webinars on Unreal Engine (UE) software scheduled in May 2021. UE webinars consist of three online sessions. ..

New look of ITS website

We are pleased to announce the launch of our newly redesigned website in mid-April 2021. The new ITS website is designed to make navigation of website more enjoyable and convenient covering various devices from desktop browser to smart handset...