Smart Communication under Transforming Lifestyles: User Study of Smart Mobile Devices among Hong Kong Youth
Chen Xin (2017)
Nowadays, people rely on smart mobile devices to coordinate their everyday lives. This thesis explores how Hong Kong’s young generation is using smart mobile devices and how they have been integrated into people’s everyday lives. By taking people, society, device, and service (PSDS) model into account, this research aims to better understand smart communication and how people use smart mobile devices in the information age. Utilising the findings from an empirical study on smart mobile devices and emotion communication among the young generation in Hong Kong, this study reveals six characteristics of smart communication – security, mobility, efficiency, coordination, sociability and enjoyability. The result illustrates the corresponding types of behaviour of young people in Hong Kong and their causes in smart communication. This research suggests a framework that contributes to the development of user experience design in smart communication, which provides references for smart mobile device manufacturers to design better mobile devices and user experiences for the future market.
