Entrance Year 2025
Programme Code 73416-SYS
Mode of Study Full-time
Normal Duration 2 years
Programme Intake 18 senior year places
Fund Type Government-Funded
Credits Required for Graduation 61
Programme Leader(s)
Dr PARK Jaehyun JadenRemarks
- The normal credit requirement for graduation from this programme is 61. Students who do not meet the equivalent standard of the Undergraduate Degree Language Communication Requirements (LCR) based on their previous studies in AD/HD programmes and their academic performance will be required to take an additional 3 to 9 credits of English and/or Chinese language subject(s) on top of the normal credit requirements.
- Preference will be given to students with good language skills.
Aims and Characteristics
The Service Design specialism nurtures students to develop both theoretical and practical knowledge of service design. Students will understand the end-to-end journey of a service. This specialism will help student to understand user needs and interests of different group of stakeholders in the service industry through various design methodologies, tools and practices how the centrality of users in the humans-centred design process is complemented in customer, business and public organisations in the wide service industry.
This programme offers students to work involving the creation of, or change to, transactions, products and content across both digital and offline channels through lectures, studio learning, workshops and their own projects. Graduates will be equipped with the necessary professional skills to meet the demand of professions in service industry with Systemic thinking, Strategic thinking, Digital perspective, Evidence and Context based design, Agile working, Prototyping in code, Effective communication and Community/Organisation collaboration.
Please put at least one valid content allocate to this component.
Is Service Design for you?
Service Design is a new design discipline. It is not a user experience design, information design, product design or any other single output of design application, but it is a broad design platform that integrate design, technology, business and human needs that create the design solution of tomorrow and bring the value to our society.
You should be interested in observation and meditating between people needs and technology capacity. You should be able to identify who users are and their needs based on the evidence. You are likely be able to translate user stories and propose meaningful design propositions. You should be able to understand how the digital economy is changing user behaviour and their interaction with information, product, organisation and government landscape.
Strong candidates would communicate effectively and have a good understanding of the complexity of design and technical activities embedded in the context.
