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Ms. Stella Quan

Outstanding Student Mentee 2021

Biography

Ms. Stella Quan is a master student taking International Hospitality Management. His proposer, Mr. Rory Slater, General Manager of The Hari Hong Kong complimented that:

Stella and I made our email introductions swiftly after first being assigned and scheduled a zoom call at the end of February 2021. At the beginning of our relationship I set clear expectations about the structure of our time together. I would offer her time every month but she would need to be proactive to follow up to set the meetings with me directly or my assistant. Stella would need an agenda for each meeting and have questions to ask or topics to discuss. Since then we met consistently on monthly basis for constructive meetings. Stella showed a very positive and proactive attitude which to her credit, has helped her explore the hospitality industry and built a growth mindset.

In order to provide as many learning opportunities as possible, our discussions were mainly conducted at The Hari Hong Kong. It was effective to meet learning objectives that we made together in the beginning of this program.

We had a hotel tour during her first introduction, she observed the frontline working atmosphere, and also tried our Italian and Japanese restaurants. In addition, she shared the knowledge and ideas learned from professors, and thus we had further productive conversations based on actual data from the Hari. Stella impressed me as she proved she understood data, was able to analyse it quickly and was familiar with many hotel industry practices and terminology. Additionally, Stella became a part-timer in the Italian restaurant ‘Lucciola’ during summer months, which was a perfect way to apply theories into practice in a luxury hotel property as her wish. This experience helped her to become familiar with a local working environment, and she quickly learned Cantonese. Moreover, she thinks ahead. Stella was well planned to consider and discuss with me her numerous options for the next step in her career after graduation. She has the drive and determination to go after the best companies in her chosen field. She has charm, tenacity, confidence and direction so it was not a surprise when she was accepted to be s summer intern at Richemont, where she was subsequently offered a working opportunity after her graduation.

Apart from being proud of Stella’s achievements in 2021, I know she is an outstanding student. Stella is a high potential managerial candidate who whilst instinctively knowing the difference between right and wrong is learning about workplace politics and remains delightfully humble. I can feel she values the chance to engage in this mentorship program. For each meeting, she was prepared with questions and topics that could be discussed and I was always glad to share my experiences for her. After the meeting she was always grateful and wrapped up to be sure of the correct understanding. I believe she made good decisions with the help of the program and I have been pleased to be a small part of her growth this year. I look forward to remaining in contact with her in her career now and in the future.

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