Dr Pang obtained her D.HTM from the School of Hotel and Tourism Management of The Hong Kong Polytechnic University. Her thesis focused on analyzing the Perception of Visitors from Greater China towards Macau as a Travel Destination.

Prior to joining the Hong Kong Polytechnic University, Loretta was the Head of Programme, Tourism and Hospitality at Hong Kong College of Technology. She was responsible for course development and lecture delivery. She has been committed to the hospitality industry for more than 15 years, with extensive experience in Hotel Rooms Division and F&B departments and previously held the capacity of Administration and Programme Manager of Movielink (Hong Kong) Ltd, a Hotel Pay-movie, Information System and Services Company.

Moving up from an entry-level position as a Registered Hotel Career Trainee under Hong Kong Hotels Association throughout her undergraduate studies and finally achieving a managerial position gave Loretta ample hands-on experiences in the hospitality industry and the chance to be a trainer. It made Loretta decide to be an educator so that she could share her experience and knowledge and inspire newcomers to have the passion to study and work in the hotel and tourism industry. Her ongoing efforts and experiences have fostered her to bridge the connection among industry, education and research in the hospitality and tourism industry.

• D.HTM (The Hong Kong Polytechnic University)
• MSc (The Hong Kong Polytechnic University)
• Dip in Personnel Mgt (Hong Kong Polytechnic University)
• HD (The Hong Kong Polytechnic University)

• CHE (American Hotel & Lodging Educational Institute, USA)
• CHIA (American Hotel and Lodging Educational Institute, USA)

• Hospitality and Hotel Management