Research Publications | Service-Learning and Leadership Office

Journal Articles

Year	Journal Article
2024	Lee, P.B.Y. A mixed-method study to investigate the relevance of international service-learning to university students’ perspectives on ethnic diversity. International Journal of Educational Research Open, 7: Article 100371.
2024	Ngai, G., Lau, K.H., & Kwan, K.P. A large-scale study of students' e-service-learning experiences and outcomes during the pandemic. The Journal of Experiential Education, 47(1): 29-52
2023	Fu, E.Y., Ngai, G., Leong, H.V., Chan, S.C.F., & Shek, D.T.L. Using attention-based neural networks for predicting student learning outcomes in service-learning. Education and Information Technologies, 28(10): 13763-13789
2023	Camus, R.M., Ngai, G., Kwan, K.P., Chan, S.C.F., & Lau, K.H. Teaching reflection in service-learning: Disciplinary differences in conception and practice. Reflective Practice, 24(6): 766-783
2022	Camus, R.M., Ngai, G., Kwan, K.P., & Chan, S.C.F. Transforming teaching: Service-learning's impact on faculty. Journal of Higher Education Outreach and Engagement 26(2): 47
2022	Lo, K.W.K., Ngai, G., Chan, S.C.F., & Kwan, K.P. How students' motivation and learning experience affect their service-learning outcomes: A structural equation modeling analysis. Frontiers in Psychology 13: Article 825902
2021	Camus, R.M., Lam, C.H.Y., Ngai, G., & Chan, S.C.F. Service-learning exchange in developed cities: Dissonances and civic outcomes. Journal of Experiential Education 45(4): 453-476
2021	Camus, R.M., Ngai, G., Kwan, K.P., Yau, J.H.Y., & Chan, S.C.F. Knowing where we stand: Mapping teachers' conception of reflection in service-learning. Innovative Higher Education 46(3): 285-302
2021	Chan, S.C.F., Ngai, G., Yau, J.H.Y., & Kwan, K.P. Impact of international service-learning on students' global citizenship and intercultural effectiveness development. International Journey of Research on Service-Learning & Community Engagement 9(1): Article 8
2020	Chan, S.C.F., Ngai, G., Yau, J.H.Y., & Kwan, K.P. Enhancing the impacts of international service-learning on intercultural effectiveness and global citizenship development through action research. Educational Action Research 30(3): 526-541
2020	Chan, S.C.F., Ngai, G., Lam, C.H.Y., & Kwan, K.P. How participation affects university students’ perspectives toward mandatory service-learning. Journal of Experiential Education 44(2): 137-151
2018	Ngai, G., Chan, S. C. F., & Kwan, K. P. Challenge, meaning and preparation: Critical success factors influencing student learning outcomes from service learning. Journal of Higher Education Outreach and Engagement, 22(4): 55-80
2017	Chan, S.C.F., Ngai, G., & Kwan, K.P. Mandatory service learning at university: Do less-inclined students learn from it? Active Learning in Higher Education 20(3): 189-202

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Conference Presentations - International

Year	Conference Presentation - International
2024	Lo, K.W.K., Ngai, G., Chan, S.C.F., & Kwan, K.P. Comparative analysis of student learning outcomes in face-to-face, e-service-learning, and international service-learning contexts. International Association for Research on Service-Learning and Community Engagement Annual Conference, San Diego, CA, USA.
2024	Camus, R.M., Kwan, K.P., Ngai, G., & Chan, S.C.F. Intersections between emotions and learning: Exploring international service-learning students’ affective experiences. International Association for Research on Service-Learning and Community Engagement Annual Conference, San Diego, CA, USA.
2024	Luo, Z., Lee P.B.Y., Ngai, G., & Chan, S.C.F. A holistic rubric for assessing international service-learning students’ development in intercultural sensitivity. International Association for Research on Service-Learning and Community Engagement Annual Conference, San Diego, CA, USA.
2024	Lin, S., Kwan, K.P., Ngai, G., Chan, S.C.F., & Lo, K.W.K. Going the distance in international service-learning: The role of cultural distance in the development of intercultural competency. International Association for Research on Service-Learning and Community Engagement Annual Conference, San Diego, CA, USA.
2023	Ngai, G. Is service-learning the same as community services? Misconceptions among Hong Kong secondary school teachers about service-learning. International Association for Research on Service-Learning and Community Engagement Annual Conference, New Orleans, LA, USA.
2023	Lin, S., Ngai, G., Chan, S.C.F., & Kwan, K.P. Impact of student connectedness on service-learning outcomes: A multiple regression study. International Association for Research on Service-Learning and Community Engagement Annual Conference, New Orleans, LA, USA.
2021	Camus, R.M. New normal service-learning. International USR Summit Pretoria, South Africa, Virtual.
2021	Camus, R.M., Ngai, G., Kwan, K.P., & Shek, D.T.L. Assessing students in academic service-learning: Faculty experiences and challenges. International Association for Research on Service-Learning and Community Engagement Annual Conference, Virtual.
2021	Lam, H.Y., Ngai, G., & Chan, S.C.F. Learning outcomes of university students in a virtual service-learning exchange programme – A case study in Hong Kong. International Association for Research on Service-Learning and Community Engagement Annual Conference, Virtual.
2021	Lin, S., Kwan, K.P., Ngai, G., & Chan, S.C.F. The impact of compulsory service-learning on university graduates’ continual civic engagement. International Association for Research on Service-Learning and Community Engagement Annual Conference, Virtual.
2021	Lin, S., Lo, K.W.K., Ngai, G., Chan, S.C.F., Kuo, M.L.A., & Wong, A.C. Reconceptualizing online experiential learning: Case study of a tele-engineering project. IEEE Global Humanitarian Technology Conference, Virtual.
2021	Lo, K.W.K., Ngai, G., Chan, S.C.F., & Kwan, K.P. How students’ learning experience and motivation affect their cognitive learning outcome in service-learning: A structural equation modelling analysis. International Association for Research on Service-Learning and Community Engagement Annual Conference, Virtual.
2021	Lo, K.W.K., Ngai, G., Chan, S.C.F., & Kwan, K.P. Students’ learning style in academic service-learning, does it matter? International Association for Research on Service-Learning and Community Engagement Annual Conference, Virtual.
2021	Ngai, G., & Chan, S.C.F. Technology facilitated service-learning. Community Engaged Learning/Service Learning Conference, Virtual.
2021	Ngai, G., Chan, S.C.F., Kwan, K.P., & Lau, K.H. From “high-touch” to “high-tech” : Student learning outcomes in online service-learning during COVID-19. International Association for Research on Service-Learning and Community Engagement Annual Conference, Virtual.
2021	Ngai, G., Lo, K. W. K., Chan, S.C.F., & Lin, S. Global STEM education through e-service learning in the time of COVID-19: A case study. IEEE Global Humanitarian Technology Conference, Virtual.
2021	Ngai, G., Lo, K. W. K., Kuo, M. L., Leung, S., Lin, S., Au, H. S. S., & Chan, S.C.F. Innovation as a vehicle for global engagement. International USR Summit Pretoria, South Africa, Virtual.
2019	Chan, S.C.F., Ngai, G., Yau, J.H.Y., & Kwan, K.P. Improving the impacts of international service-learning on students’ global citizenship and intercultural effectiveness development through action research. Lilly Asia Conference 2019: Evidence-Based Teaching and Learning, Hong Kong.
2019	Chan, S.C.F., Ngai, G., & Kwan, K.P. Towards a model of mandatory, inclusive, civic-oriented service-learning: Reflections on a 7-year journey. International Association for Research on Service-Learning and Community Engagement Annual Conference, Albuquerque, NM, USA.
2019	Ngai, G., Chan, S.C.F., Yau, J.H.Y., & Kwan, K.P. Improving students' international service-learning outcomes through action research: A case study. International Association for Research on Service-Learning and Community Engagement Annual Conference, Albuquerque, NM, USA.
2019	Lo, K.W.K., Ngai, G., Chan, S.C.F., & Kwan, K.P. A computational approach to analyzing associations between students' learning gains and learning experience in service-learning. International Association for Research on Service-Learning and Community Engagement Annual Conference, Albuquerque, NM, USA.
2019	Lam, C.H.Y., Ngai, G., & Chan, S.C.F. Does mandatory service-learning negatively impact students? International Association for Research on Service-Learning and Community Engagement Annual Conference, Albuquerque, NM, USA.
2019	Lo, K.W.K., Chan, S.C.F., Ngai, G., Kalenzi, J., Sindayehaba, P., & Habiyaremye, I. From beneficiary to community leader: Capacity building through a renewable energy project in Rwanda. IEEE Global Humanitarian Technology Conference, Seattle, WA, USA.
2018	Chan, S.C.F., Ngai, G., Yau, J.H.Y., & Kwan, K.P. Impact of international service-learning on university students’ global citizenship and intercultural effectiveness development. 18th International Association for Research on Service-Learning and Community Engagement, New Orleans, LA, USA.
2018	Lau, C.K., Lo, K.W.K., Ngai, G., Chan, S.C.F., & Kalenzi, J. Creating sustained impact of a service-learning project in a developing country through community empowerment – an interpretative case study. 16th ISQOLS Annual Conference on Promotion of Quality of Life in the Changing World, Hong Kong.
2018	Lo, K.W.K., Lau, C.K., Chan, S.C.F., & Ngai, G. Capacity building and development for a local community through engineering service-learning projects – a 5-year study in rural Cambodia. IEEE Global Humanitarian Technology Conference, San Jose, CA, USA.
2018	Lo, K.W.K., Lau, C.K., Chan, S.C.F., & Ngai, G. Enhancing social support and education in rural Cambodia through a service-learning setting. 16th ISQOLS Annual Conference on Promotion of Quality of Life in the Changing World, Hong Kong.
2018	Lo, K.W.K., Ek, P., Ngai, G., & Chan, S.C.F. Economically-viable community development through a creative university-community partnership. 16th ISQOLS Annual Conference on Promotion of Quality of Life in the Changing World, Hong Kong.
2017	Chan, S.C.F. Academic service-learning and life-long learning. International Conference on Engineering Education, Philippines.
2017	Chan, S.C.F., & Ngai, G. Learning to serve, serving to learn. CELT One-day Conference, Hong Kong.
2017	Lo, K.W.K., Lau, C.K., Chan, S.C.F., & Ngai, G. When non-engineering students work on an international service-learning engineering project- A case study. IEEE Global Humanitarian Technology Conference, San Jose, CA, USA.
2016	Chan, S.C.F., Ngai, G., Kwan, K.P., & Wong, W. A multivariate study of factors influencing students’ learning outcomes from service-learning. International Association for Research on Service-Learning and Community Engagement Annual Conference, New Orleans, LA, USA.
2016	Lo, K.W.K., Chan, S.C.F., & Ngai, G. Using a recycled container to setup a community learning centre in rural Cambodia – A case study. IEEE Global Humanitarian Technology Conference, Seattle, USA.
2016	Lo, K.W.K., Ngai, G., Kwan, K.P., & Chan, S.C.F. Cross-cultural validation of the global citizenship scale for measuring impacts of international service-learning in Hong Kong setting. International Association for Research on Service-Learning and Community Engagement Annual Conference, New Orleans, LA, USA.
2015	Ngai, G., Chan, S.C.F., Kwan, K.P., & Csete, J. Designing, implementing and maintaining assessment policies and practices in support of an institution-wide initiative in service-learning. International Conference on Assessment for Learning in Higher Education, Hong Kong.
2015	Ngai, G., & Chan, S.C.F. How much impact can be made in a week?: Designing effective international service learning projects for computing. 46th ACM Technical Symposium on Computer Science Education, Kansas City, MO, USA.

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Conference Presentations – International Service-Learning Conference

Year	Conference Presentation - International Service-Learning Conference
2022	Camus, R.M., Ngai, G., Kwan, K.P., Lau, K.H., & Chan, S.C.F. How service-learning teachers from different disciplines conceptualize and pratice reflection. 4th International Conference on Service-Learning (47-52), Hong Kong.
2022	Lin, S., Kwan, K.P., Ngai, G., & Chan, S.C.F. Do self-reported learning gains measure actual gains in service-learning? 4th International Conference on Service-Learning (15-18), Hong Kong.
2019	Cheung, E.L.P. Factors affecting teachers’ continual engagement in service-learning. 3rd International Conference on Service-Learning (113-139), Hong Kong.
2019	Chung, S.C.Y. Teachers’ conception of reflection in service-learning. 3rd International Conference on Service-Learning (48-54), Hong Kong.
2019	Lam, C.H.Y., Jackson, L., & Chan, S.C.F. Is transformative learning possible in international service-learning? 3rd International Conference on Service-Learning (309-315), Hong Kong.
2019	Lo, K.W.K., Kwan, K.P., Ngai, G., Chan, S.C.F., & Shek, D. Evaluating global citizenship in international service-learning: Development and validation of a short form of the global citizenship scale. 3rd International Conference on Service-Learning (12-17), Hong Kong.
2019	Manning, K., Ngai, G., & Shek, D. Using standardised SPOCs to prepare Hong Kong students for service learning programmes. 3rd International Conference on Service-Learning (256-260), Hong Kong.
2019	Spear, A., Yau, J.H.Y., Lo, K.W.K., & Chan, S.C.F. Impact of service-learning pedagogy on students’ learning outcomes. 3rd International Conference on Service-Learning (84-88), Hong Kong.
2019	Tong, S.K.P., Yau, J.H.Y., Chan, S.C.F., Ngai, G., & Kwan, K.P. Curricular and pedagogical features influencing international service-learning outcomes. 3rd International Conference on Service-Learning (89-94), Hong Kong.
2016	Lau, C.K., Lo, K.W.K., Chan, S.C.F., & Ngai, G. From zero to one: Integrating engineering and non-engineering students in a service-learning engineering project. 2nd International Conference on Service-Learning (186-191), Hong Kong.
2016	Ngai, G., & Chan, S.C.F. A two-dimensional classification framework for service-learning. 2nd International Conference on Service-Learning (55-59), Hong Kong.
2016	Ngai, G., Chan, S.C.F., Chapman, N., & Spear, A. Learning to serve together: Creating an inter-continental classroom for service-learning. 2nd International Conference on Service-Learning(198-203), Hong Kong.
2014	Chan, S.C.F., & Ngai, G. Service-learning as a core academic component in undergraduate programs – a brief introduction to the Hong Kong Polytechnic University model. 1st International Conference on Service-Learning (87-96), Hong Kong.
2014	Kwok, T.C.K., Yeung, T.S.W., & Lo, K.W.K. 2-year experiences of deploying e-resources in developing countries. 1st International Conference on Service-Learning (324-325), Hong Kong.
2014	Lee, J.K.Y., Ling, L.T.S., & Lo, K.W.K. Case study: Essential elements of organizing a student-initiated service-learning project in developing countries. 1st International Conference on Service-Learning (20-21), Hong Kong.
2014	Lo, K.W.K., Kwan, K.P., Ngai, G., & Chan, S.C.F. An initial exploration of the cross-cultural validity of the global citizenship scale in the Hong Kong setting. 1st International Conference on Service-Learning (126-131), Hong Kong.
2014	Tam, W.C., Lau, C.K., Ngai, G., Yuen, W.W., Chan, A.T.S, Lu, Q., & Chan, S.C.F. Problem-based learning: A teaching method to enhance learning experience for students in service-learning. 1st International Conference on Service-Learning (271-279), Hong Kong.

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Conference Presentations – Mainland

Year	Conference Presentations – Mainland
2023	Lin, S., Luo, Z., Ngai, G., Chan, S.C.F., & Kwan, K.P. Mandatory service-learning and continual civic engagement: Which learning outcomes matter? The 3rd Cross-Strait, Hong Kong and Macau Service-Learning Conference, Shanghai, China.
2022	Lin, S., Lo, K.W.K., Ngai, G., Chan, S.C.F., Kuo, M.L., & Wong, C. Reconceptualizing online experiential learning: Case study of a tele-engineering project. The 2nd Cross-Strait, Hong Kong and Macau Service-Learning Conference (29), Online.

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Accentuating the Positive Outcomes of Global Service-Learning through Collaborative Action Research

Date	Project Report
Apr 2019	Chan, S.C.F., Yau, J.H.Y., & Kwan, K.P. Improving students' learning and development from international service-learning through action research. Office of Service-Learning,The Hong Kong Polytechnic University, Hong Kong.
Oct 2018	Chan, S.C.F., Tong, S.K.P., Yau, J.H.Y., & Kwan, K.P. What matters in international service-learning: students' perspectives. Office of Service-Learning,The Hong Kong Polytechnic University, Hong Kong.
Sep 2018	Chan, S.C.F., Yau, J.H.Y., Tong, S.K.P., Lam, C.H.Y., & Kwan, K.P. Impact of international service-learning on students’ learning and development. Office of Service-Learning,The Hong Kong Polytechnic University, Hong Kong.

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Institution-wide Evaluation and Enhancement of Credit-bearing Service-Learning Subjects

Date	Project Report
Dec 2016	Lo, K. W. K., Kwan, K. P., Chan, S. C. F., & Ngai, G. Cross-cultural validation of the global citizenship scale for measuring impacts of international service-learning. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Dec 2016	Lam, H. Y., Lau, C. K., Cheung, E., Chan, S. C. F., Ngai, G., & Kwan, K. P. Qualitative analysis of students' experience and outcomes of service-learning at PolyU. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Sep 2016	Lam, H. Y., Lau, C. K., Cheung, E., Chan, S. C. F., Ngai, G., & Kwan, K. P. A multivariate study of factors influencing students' learning outcomes from service-learning. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Mar 2016	Chan, S. C. F., Ngai, G., & Kwan, K. P. Impact of mandatory service-learning requirement on university student learning and development. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Mar 2016	Chan, S. C. F., Cheung, E., Kwan, K. P., & Ngai, G. Community partner feedback on service-learning projects 2014-16. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Feb 2016	Chan, S. C. F., Wong, W., Kwan, K. P., & Ngai, G. An evaluation of students' experience and outcomes of service-learning at PolyU: Updated findings for 2014-15. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Sep 2015	Chan, S. C. F., Cheung, E., Wong, W., Kwan, K. P., & Ngai, G. An evaluation of students' experience and outcomes of service-learning at PolyU 2012-14. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.
Mar 2015	Cheung, E., Kwan, K. P., Chan, S. C. F., & Ngai, G. An evaluation of the e-learning module on service-learning for students at PolyU. Office of Service-Learning, The Hong Kong Polytechnic University, Hong Kong.

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Service-Learning at PolyU

Date	Project Report
Oct 2021	Lam, C. H. Y., Ngai, G., & KO, T. An evaluation of the impact of the Global Leadership and Civic Engagement Exchange Programme (GLCE) on student's development. Service-Learning and Leadership office, The Hong Kong Polytechnic University: Hong Kong.
Dec 2017	Chan, S. C. F., Wong, W., Kwan, K. P., & Ngai, G. An evaluation of student's experience and outcomes of service-learning at PolyU: Updated findings for 2016/17. Service-Learning and Leadership office, The Hong Kong Polytechnic University: Hong Kong.
Dec 2017	Chan, S. C. F., Cheung, E., Kwan, K. P., & Ngai, G. Community partner feedback on service-learning projects: Updated findings for 2016/17. Service-Learning and Leadership office, The Hong Kong Polytechnic University: Hong Kong.

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Book Chapters

Year	Book Chapter
2022	Camus, R.M., Ngai, G., Kwan, K.P., & Shek, D.T.L. Assessing students in academic service-learning: Faculty experiences and challenges. Service-Learning Capacity Enhancement in Hong Kong Higher Education, Quality of Life in Asia 14 : Hong Kong.
2022	Ngai, G., Lau, K.H., Kwan, K.P., Chan, S.C.F., & Shek, D.T.L. How Hong Kong university teachers assess students in service-learning: An exploratory study. Service-Learning Capacity Enhancement in Hong Kong Higher Education, Quality of Life in Asia 14 : Hong Kong.
2022	Ngai, G., & Chan, S.C.F. Promotion of teachers’ readiness for service-learning through a professional development course. Service-Learning Capacity Enhancement in Hong Kong Higher Education, Quality of Life in Asia 14 : Hong Kong.
2018	Chan, S.C.F., Ngai, G., Yau, J., Yue, W.W., Shek, D.T.L., & Au, H.S.S. Service-learning as a vehicle for youth leadership: The case of the Hong Kong Polytechnic University. Service-Learning for Youth Leadership: The Case of Hong Kong 12(19-32): Hong Kong.
2018	Lo, K.W.K., Ip, A.K.Y., Lau, C.K., Wong, W.S., Ngai, G., & Chan, S.C.F. Integrating majors and non-majors in an international engineering service-learning programme: Course design, student assessments and learning outcomes. Service-Learning for Youth Leadership: The Case of Hong Kong 12 (145-163): Hong Kong.
2018	Cheung, E., & Kwan, K.P. Developing an e-learning module to prepare students for service-learning. Service-Learning for Youth Leadership: The Case of Hong Kong 12(293-308): Hong Kong.
2018	Ngai, G., & Chan, S.C.F. Engaging teachers in teaching service-learning subjects: Critical issues and strategies. Service-Learning for Youth Leadership: The Case of Hong Kong 12(309-322): Hong Kong.
2018	Ngai, G., Lam, C.H.Y., Kwan, K.P., & Chan, S.C.F. Instituting a service-learning requirement in higher education: Evaluation and lessons learned. Service-Learning for Youth Leadership: The Case of Hong Kong 12 (323-341): Hong Kong.

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Toolkit

Date	Toolkit
Jan 2022	Lau, K.H., Camus, R.M., & Kwan, K.P. Hong Kong service-learning: An annotated bibliography. Published by the Service-Learning and Leadership Office, The Hong Kong Polytechnic University, Hong Kong.
Mar 2018	Tong, S.K.P., Yau, J.H.Y., & Kwan, K.P. Developing students’ intercultural competences through international service-learning: A toolkit for teachers. Published by the Service-Learning and Leadership Office, The Hong Kong Polytechnic University, Hong Kong.
Jan 2018	Yau, J.H.Y, Tong, S.K.P., & Kwan, K.P. Educating global citizenship through international service-learning: A toolkit for teachers. Published by the Service-Learning and Leadership Office, The Hong Kong Polytechnic University, Hong Kong.

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