Bravo! Professor Eddie Hui's paper 'Facilities Management Service and Customer Satisfaction in Shopping Mall Sector' is voted 'Highly Commended Paper' by the prestige international publisher Emerald. His study reveals what factors matter to customers in the shopping mall sector. The findings stand facility management companies in good stead when it comes to enhancing customer satisfaction in the fierce competition. Congratulations to Prof. Hui!
More about Professor Eddie Hui : Prof Eddie CM HUI MH
