Helpdesk and Service Request

At times when campus users are in need for repair and maintenance work or require information on campus facilities, simply contact us and our top-performing staff can offer you assistance and support to resolve the issues.

We offer a single-point contact hotline to provide support services to the routine operations of repair and maintenance, and to receive reports on defects or urgent requests. Our Helpdesk can be reached by:

We offer a convenient online platform for handling department’s Works Request (previously documented as A19 Form) to us. Departmental users can make service requests, enquiries and generate approval via this platform.