REACH US WITH EASE
![REACH-US-WITH-EASE1370x800](/cfso/-/media/department/cfso/content/information-hub/helpdesk-and-service-request/reach-us-with-ease1370x800.jpg?bc=ffffff&h=400&w=685&hash=85EC7A23392E3A06E88BAB18107CCD26)
HELPDESK
We offer a single-point contact hotline to provide support services to the routine operations of repair and maintenance, and to receive reports on defects or urgent requests. Our Helpdesk can be reached by:
- call Tel. 2766 7777 or ext. 7777
- Whatsapp to 5461 6535
- via on-line system
![HELPDESK1370x800](/cfso/-/media/department/cfso/content/information-hub/helpdesk-and-service-request/helpdesk1370x800.jpg?bc=ffffff&h=400&w=685&hash=6959B16DA41425881D5C9CFEEBBE76F1)
WORKS REQUEST ONLINE
We offer a convenient online platform for handling department’s Works Request (previously documented as A19 Form) to us. Departmental users can make service requests, enquiries and generate approval via this platform.
![WORKS-REQUEST-ONLINE1370x800](/cfso/-/media/department/cfso/content/information-hub/helpdesk-and-service-request/works-request-online1370x800.jpg?bc=ffffff&h=400&w=685&hash=6B522E2851A694D88451115181A3DF05)
MAINTENANCE SERVICE REQUEST
We offer a use-friendly Computerised Maintenance Management System to help you submit your service request on facilities or building maintenance. You can simply log in with your NetID.
![MAINTENANCE-SERVICE-REQUEST1370x800](/cfso/-/media/department/cfso/content/information-hub/helpdesk-and-service-request/maintenance-service-request1370x800.jpg?bc=ffffff&h=400&w=685&hash=5AFE0B1CB52D57111FB685F5048211EF)