Prof. Eric W. T. Ngai is a Chair Professor in the Department of Management & Marketing at The Hong Kong Polytechnic University. His current research interests are in the areas of E-commerce, Decision Support Systems, Logistics and Supply Chain Management, Knowledge Management & Innovation, IoT and AI Methods and Applications. He has published papers in a number of international journals including MIS Quarterly, Journal of Operations Management, INFORMS Journal of Computing, Decision Support Systems, Information & Management, Production & Operations Management, and others. He is an Associate Editor of Information & Management, Decision Support Systems, and Communications of AIS.