End of Support for Internet Explorer

According to Microsoft’s announcement, support for Internet Explorer (the Windows bundled browser) was ended on 15 June 2022 while Microsoft Edge becomes the default component in Windows platform for Internet browsing.

Microsoft Edge aims at providing a faster, more secure and modern browsing experience to users and it is compatible with older, legacy websites and applications. With built-in Internet Explorer mode (‘IE mode’), users can access legacy Internet Explorer-based websites and applications straight from Microsoft Edge.

Using Edge for Oracle Financials
Except Oracle Financials, all web-based administrative application systems are not affected by the retirement of the Internet Explorer (IE). When accessing Oracle Financials using IE, a warning message will be shown but you may proceed to work in IE as usual.

Alternatively, you may use Edge to access Oracle Financials by changing some system and browser settings. Please refer to the Oracle Financials System Setup Guidelines posted in the FO Website for the detailed instructions.

Using Edge for other IE-required websites
In case you need to browse websites that required IE to open, simply configure its web address to Edge setting:

1. In Edge, click on three-dot icon on right hand corner, select ‘Setting’
   
   
   
   
2. Click ‘Add’ to input the web address that needs to use IE compatibility mode
   
   

If you have some bookmarks saved in IE and would like to keep using them in Edge, try the following steps to migrate them all-in-one to Edge browser:

1. In Edge, click on three-dot icon on right hand corner, select ‘Favorites’
   
   
   
   
2. In the Favorites window, select three-dot icon for more options, and then select ‘Import favorites’
   
   
3. In the Import from menu, choose whether you want to import your favorites from ‘Internet Explorer’
   
   
4. Under Choose what to import, check the box of ‘Favorites or bookmarks’ then select ‘Import’
   
   
   
5. When the process is completed, there will be a notification and just select ‘Done’

Please note the following Windows versions are not affected in this retirement exercise:

1. Internet Explorer 11 desktop application on:
   1. Windows 8.1
   2. Windows 7 Extended Security Updates (ESU)
   3. Windows Server SAC (all versions)
   4. Windows 10 IoT Long-Term Servicing Channel (LTSC) (all versions)
   5. Windows Server LTSC (all versions)
   6. Windows 10 client LTSC (all versions)
   7. Windows 10 China Government Edition
2. Windows 10 LTSC and Windows Server
3. Windows Server 2022
4. Windows 10 Enterprise LTSC 2021

If you need further support using IE or Edge to access PolyU systems/ applications, please contact the IT HelpCentre (Tel: 2766 5900, WhatsApp/WeChat: 6577 9669).