Effective from 1 January 2025, besides using a student/staff ID card or the time-based QR code from the PolyULife Student Mobile App or the PolyU Staff Mobile App, students/staff can present their faces to the facial detection devices at the entrances of Block L, P, A and D for campus access.
To use your facial identity, you need to pre-register your facial image at the facial identity registration kiosk located at the podium level of Block R and Block VA using your student/staff ID card. Please ensure you check your Connect email/ PolyU staff email account and re-confirm your facial identity registration in the email sent to you to complete the registration process.
The use of facial identity to gain access to campus is optional and only applicable to PolyU students/staff with a valid student/staff ID card.
Your facial image captured at the self-service kiosk will be converted into machine-readable strings (vectorized format) to match against the facial identity captured by the facial detection device. The captured facial identity in vectorized format will solely be used to facilitate access and will be removed from the system once the student/staff ID card becomes invalid.
For privacy and security considerations, no facial images in directly readable formats will be kept or retained on the facial identity registration system or any entrance facial detection device.
The reliability of the facial detection device depends on ambient lighting, your facial posture as captured by the device’s camera, as well as other factors affecting the detection process, such as wearing a new pair of glasses, a new hairstyle, or wearing a face mask.
As a contingency, students/staff should bring along an alternative form of identification when entering campus:
- your student/staff ID card, or
- your personal smartphone with the PolyULife Student Mobile App or the PolyU Staff Mobile App installed to use the time-based QR code
You can cancel your previously registered facial identity or update it via the PolyU facial identity registration kiosk located at the podium level of Block R and Block VA.
Should you need further information on using facial identity to gain access to campus, please contact IT HelpCentre (Tel: 2766 5900, WhatsApp / WeChat: 6577 9669) or reach out to us via the IT Online ServiceDesk.
