Dr Cynthia Hou
The Department of Building Services Engineering (BSE) is pleased to announce that Dr Cynthia Hou has been appointed the new Assistant Professor of BSE, starting on 18 August 2021.
Dr. Cynthia Hou received her PhD in Real Estate and Construction from the University of Hong Kong and is a member of the Royal Institution of Chartered Surveyors.
Before joining PolyU, she worked as an assistant professor in the Department of Management in the Built Environment, Delft University of Technology (2020-2021) and a lecturer in the Chinese University of Hong Kong (2015-2020).
She has been engaged in research in the field of built environment management. Her research focuses include post-occupancy evaluation, workplace management, strategic facilities management, and heritage management. Recently, she has leveraged smart technologies in her research by investigating smart hotels, smart heritage facilities management, and virtual reality (VR) technologies applications in built environment education. She seeks to investigate efficient and sustainable built environment management strategies from a facilities management perspective. She is also keen on adopting digitalisation approaches in her research, with an aim to delineating the dynamics among people, facilities and space in the built environment and exploring data-driven solutions for facilities management problems in society.
