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Webinars for researchers in new semester and updates on mySystem service

It’s happening at office everyday: ‘You need to fax a document so you print out the document and fax it over the physical fax machine. Then you put the faxed document to shredder together with junk fax you collected from the fax machine.’ ITS new eFax service can help departments make a change now. printer2 Currently, ITS is launching a new eFax service in Deltapath IP telephone system for departments. With this eFax service, you can: Save Paper: Fax out the document over an Internet browser and receive incoming fax document directly to your designated Staff email mailbox Save Cost: No need to pay monthly rental charge for dedicated fax line and no need to buy fax machine, paper and toner Save Time: No need to wait the incoming fax and go around the office to pick the fax It is a FREE service to departments without any setup cost or monthly charge. Please contact IPT Support (Tel: 3400 2228, Email: ipt.support@polyu.edu.hk) for more details and activate the service for your department.

Did you know: How to add emoji to your email message in Outlook

It is always easy to input emoji in your instant message or email with your smartphones or tablets, as the emoji keypad has already built-in. However, it is another case while you are using desktop PC with a physical keyboard. So, let us tell you a little trick on adding emoji to your email message in Outlook. Outlook for Microsoft 365 contains a small set of default emojis. Users can type the text code for insert an emoji. For example, typing :-) inserts the emoji of a smiley face. However, with Outlook running on Windows 10, it is even easier to insert an emoji as Windows 10 contains a larger set of emojis. To call out the Windows 10 emoji keypad, press the Windows key and the period key at the same time. emoji02 Press the Windows key and the period key at the same time emojji03 1 Windows 10 emoji keypad To find an emoji form the keypad, you can either scroll through the list, use the category icons at the bottom of the emoji keypad, or type the word to search the emoji you want. For example, typing the word ‘present’ filters the available emoji for you. Then simply click the one you want to insert it into your email. Let’s try this out.

Efficiency enhancement on purchasing process

Shifting department internal approval process for purchase request to online brings more transparency on department purchase expenditure and potentially drive up administration efficiency. Stakeholders receive email notification once internal purchase request pending their action. Subject expert and Department General Office each can check and validate respective information say technical standards and charge to account code respectively in parallel. This speeds up turnaround before flow to HoD or delegate for final approval. Essential supporting and justification needed for specific type of purchase can be included as reminder text to potential requestor.

IT security online training course – new module available for staff

New module of the IT Security Online Training Course for staff is now available on LEARN@PolyU. The module will introduce two types of common phishing attack, gift card scams and ransom email, and how to protect yourself from those phishing attacks.

Pivoting the infrastructure and capability for pervasive remote working and studying

As the coronavirus spreads, studying online and working from home are the new reality for PolyU students and staff. To enable students to embrace online teaching and staff to remote work from home, there is a list of initiatives ITS have taken:

Remote access to licensed software running on SCC

The PolyU Desktop Sharing portal has been launched and students can remote access to desktops at Student Computer Centre (SCC) to use licensed software installed on these machines (e.g. Adobe Creative Cloud, SPSS etc.) for learning purpose anytime and anywhere.

SCC service during COVID-19 pandemic

To accommodate the study needs of students, our Student Computer Centre (SCC) continues to open during COVID-19 pandemic with a list of precautionary measures implemented:

Skype for Business will retire in July 2021

Skype for Business has been serving PolyU users for many years and will retire on 31 July 2021. As a replacement, Microsoft Teams will be the primary tool for all calls, video conferences and meetings for users using Office 365.

Summer Term extended classroom teaching delivery updates

Summer Term has begun and preparation has been made at AV IT facilities in GT/LT to ease teachers to conduct synchronous online teaching delivery while accommodate students who attend at classroom.

Data breach incident at online food ordering website