We are proud to announce that Dr Jörn Bühring’s article 'Designing memorable guest experiences: development of constructs and value generating factors in luxury hotels' has been selected as the Outstanding Paper in the 2020 Emerald Literati Awards. The editorial team said that it is one of the most exceptional pieces of work they saw throughout 2019. Bravo!!
The Emerald Literati Awards has a 25-year history in celebrating and rewarding the outstanding contributions of authors and reviewers to scholarly research. Read here for more about it.
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