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O365 mailbox auto-archive feature

We recognize that managing a substantial volume of email messages can be challenging. Large size inbox message queue affect performance when synchronizing messages with your Outlook client, whether on a desktop or mobile. A mailbox with large size message content is more susceptible to data corruption risks.

Changes on PolyU Connect Cloud service for graduating students

If you are transitioning to an alumnus of PolyU, alumni email service via Microsoft 365 Cloud and free wireless LAN service (within the PolyU campus and at specific local and overseas institutions) are provisioned.

Remove sensitive / confidential data on storage devices

Secure deletion of data from disk storage devices is essential to protect sensitive information.

Be cautious in granting share access to OneDrive and SharePoint folder

Microsoft OneDrive, MS Teams, and SharePoint provide powerful collaboration features that are commonly used among PolyU users. However, it's crucial to exercise caution and follow best practices to prevent any unintended data exposure or security breaches.

Blackboard Ultra workshops for instructors

Blackboard Ultra and Zoom have become integral platforms for facilitating educational activities. To enhance your teaching and content preparation, we are excited to showcase the latest features of these tools.

New features unlocked in Zoom

Recently, Zoom has released two important updates that are especially critical for teaching and learning purposes.

Stay vigilant against online scams and risks

With the rise of digital transactions and interactions becoming the norm, it is of utmost importance to be aware of the potential risks that come with them. We focus on the critical topic of defending against various types of online scams, ensuring your safety and security when using social media.

Experience ITS Virtual Assistant

We have transit from rule-based Virtual Assistant with keyword search to leveraging Tongyi Qianwen large language model with Retriever Augmented Generation (RAG) for completion responses, leveraging published content on ITS website and shared document.

April CLO Meeting

The Departmental Computer Liaison Officers (CLOs) are routinely updated by ITS on the most recent advancements in central IT services and technology trends.

URFMS – booking and use of department lab equipment by students

A new feature is brought to the URFMS in April 2024 - the 'non-billable' instrument. This feature allows department students to leverage URFMS to book labs equipment directly, without the need to specify a research funding source or cost center code.