Katherine received her Ph.D. in Information Systems from the Hong Kong University of Science and Technology. Her research aims to understand individual behaviors on social media, online marketing, and IT innovation and implementation in different contexts, using a variety of research methods such as econometrics, field experiment, survey, and applied machine learning models. Her work has been published in leading journals such as MIS Quarterly and Information Systems Research. Before joining PolyU, Katherine worked in the Fintech industry as a big data analyst.