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Set-up virtual assistant to answer enquiry 7x24

It’s happening at office everyday: ‘You need to fax a document so you print out the document and fax it over the physical fax machine. Then you put the faxed document to shredder together with junk fax you collected from the fax machine.’ ITS new eFax service can help departments make a change now. printer2 Currently, ITS is launching a new eFax service in Deltapath IP telephone system for departments. With this eFax service, you can: Save Paper: Fax out the document over an Internet browser and receive incoming fax document directly to your designated Staff email mailbox Save Cost: No need to pay monthly rental charge for dedicated fax line and no need to buy fax machine, paper and toner Save Time: No need to wait the incoming fax and go around the office to pick the fax It is a FREE service to departments without any setup cost or monthly charge. Please contact IPT Support (Tel: 3400 2228, Email: ipt.support@polyu.edu.hk) for more details and activate the service for your department.

‘Unreal Engine Game Development’ workshop for students in 2020

It’s happening at office everyday: ‘You need to fax a document so you print out the document and fax it over the physical fax machine. Then you put the faxed document to shredder together with junk fax you collected from the fax machine.’ ITS new eFax service can help departments make a change now. printer2 Currently, ITS is launching a new eFax service in Deltapath IP telephone system for departments. With this eFax service, you can: Save Paper: Fax out the document over an Internet browser and receive incoming fax document directly to your designated Staff email mailbox Save Cost: No need to pay monthly rental charge for dedicated fax line and no need to buy fax machine, paper and toner Save Time: No need to wait the incoming fax and go around the office to pick the fax It is a FREE service to departments without any setup cost or monthly charge. Please contact IPT Support (Tel: 3400 2228, Email: ipt.support@polyu.edu.hk) for more details and activate the service for your department.

Notebook Ownership Program online ordering until 30 November

Technology Enhanced Active Learning (TEAL) embraces technology to enhance the learning experience of students. With active participation and interactivity with software tools, students can obtain instant feedback on their progress and reinforce their knowledge. Students can join online classes on publishing animated content, trial out preparing VR/AR content and learn to write online game.

Online learning tips for students: free webinar and one-stop website you can’t miss

Technology Enhanced Active Learning (TEAL) embraces technology to enhance the learning experience of students. With active participation and interactivity with software tools, students can obtain instant feedback on their progress and reinforce their knowledge. Students can join online classes on publishing animated content, trial out preparing VR/AR content and learn to write online game.

Online Service Desk: a new way to handle student enquiry

A student service journey starts with student support, raising requests, resolving students' issues, and answering their questions. It may take unlimited time and effort to solve one single question from a student. The Online Service Desk offered by ITS can simplify the whole process and handling time now.

Say goodbye to fax machine and go green now

A student service journey starts with student support, raising requests, resolving students' issues, and answering their questions. It may take unlimited time and effort to solve one single question from a student. The Online Service Desk offered by ITS can simplify the whole process and handling time now.

Webinars for researchers in new semester and updates on mySystem service

It’s happening at office everyday: ‘You need to fax a document so you print out the document and fax it over the physical fax machine. Then you put the faxed document to shredder together with junk fax you collected from the fax machine.’ ITS new eFax service can help departments make a change now. printer2 Currently, ITS is launching a new eFax service in Deltapath IP telephone system for departments. With this eFax service, you can: Save Paper: Fax out the document over an Internet browser and receive incoming fax document directly to your designated Staff email mailbox Save Cost: No need to pay monthly rental charge for dedicated fax line and no need to buy fax machine, paper and toner Save Time: No need to wait the incoming fax and go around the office to pick the fax It is a FREE service to departments without any setup cost or monthly charge. Please contact IPT Support (Tel: 3400 2228, Email: ipt.support@polyu.edu.hk) for more details and activate the service for your department.

Did you know: How to add emoji to your email message in Outlook

It is always easy to input emoji in your instant message or email with your smartphones or tablets, as the emoji keypad has already built-in. However, it is another case while you are using desktop PC with a physical keyboard. So, let us tell you a little trick on adding emoji to your email message in Outlook. Outlook for Microsoft 365 contains a small set of default emojis. Users can type the text code for insert an emoji. For example, typing :-) inserts the emoji of a smiley face. However, with Outlook running on Windows 10, it is even easier to insert an emoji as Windows 10 contains a larger set of emojis. To call out the Windows 10 emoji keypad, press the Windows key and the period key at the same time. emoji02 Press the Windows key and the period key at the same time emojji03 1 Windows 10 emoji keypad To find an emoji form the keypad, you can either scroll through the list, use the category icons at the bottom of the emoji keypad, or type the word to search the emoji you want. For example, typing the word ‘present’ filters the available emoji for you. Then simply click the one you want to insert it into your email. Let’s try this out.

Efficiency enhancement on purchasing process

Shifting department internal approval process for purchase request to online brings more transparency on department purchase expenditure and potentially drive up administration efficiency. Stakeholders receive email notification once internal purchase request pending their action. Subject expert and Department General Office each can check and validate respective information say technical standards and charge to account code respectively in parallel. This speeds up turnaround before flow to HoD or delegate for final approval. Essential supporting and justification needed for specific type of purchase can be included as reminder text to potential requestor.

IT security online training course – new module available for staff

New module of the IT Security Online Training Course for staff is now available on LEARN@PolyU. The module will introduce two types of common phishing attack, gift card scams and ransom email, and how to protect yourself from those phishing attacks.