Aims and Characteristics

Features

• Operations management in services and manufacturing

• Resources management in private and public sectors

• Business analytics, decision-making, quality management, resource planning, strategic management, information technology, and e-commerce

• Development of ability to contribute in a cross-functional, team environment

• Independent investigation into specific management problems

Programme Aims

We cater for ambitious employees in the private and public sectors who wish to develop their management skills and enhance their career opportunities. This is a conversion programme, designed primarily for graduates in disciplines other than management. However, candidates with prior management or business education may be admitted, depending on their career needs.

This programme provides non-business graduates with the needed foundation in the main functional areas of management, and graduates in all disciplines with in-depth training in operations management.

Characteristics

This programme provides skills and knowledge in the efficient and effective management of operations, and is relevant for those working in services and manufacturing in both the private and public sectors.

It introduces the concepts and tools needed for managing the resources of an organisation to achieve the efficient production and distribution of goods and services. The organisations involved could be factories, hospitals, the police force, airlines, airports and docks, distribution depots, hotels, restaurants, and so on. Particular subjects deal with business analytics, decision making, quality management, resource planning, strategic management, information technology, e-commerce, etc.

Professional Recognition

Six Sigma Institute (SSI)

• Registered Lean Six Sigma Green Belt (RLSSGB)

• Registered Six Sigma Green Belt (RSSGB) and Registered Lean Leader (RLL)

• Lean Six Sigma Black Belt Certificate